Service Business Development Center Representative

Courtesy Automotive Center; Chico (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Opportunities for professional growth

Supportive work environment

Job summary

A leading automotive service center in Chico, California is looking for a Service Business Development Center Representative. This role requires a motivated and customer-focused professional dedicated to promoting business growth. You will engage with customers to enhance service offerings, maintain client relationships, and ensure exceptional experiences. Candidates should have prior customer service experience and excellent communication skills. The position offers a competitive salary, benefits, and opportunities for professional growth within a supportive work environment.

Qualifications

• Proven experience in a customer service or business development role.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Ability to work independently and as part of a collaborative team.

Responsibilities

• Engage with existing and potential customers to promote service offerings.
• Develop and maintain relationships with clients by providing exceptional service.
• Manage and update the customer database with accurate information.

Skills

Customer service experience

Excellent communication skills

Organizational skills

Problem-solving skills

Tools

CRM software

Microsoft Office Suite

Job description

Overview

Job Title: Service Business Development Center Representative

Are you a motivated and customer-focused professional with a passion for driving business growth? We are seeking a Service Business Development Center Representative to join our dynamic team. In this pivotal role, you will act as the bridge between our services and customers, ensuring an exceptional experience while promoting our business offerings.

Responsibilities

• Proactively engage with existing and potential customers to promote our service offerings and identify new business opportunities.
• Develop and maintain relationships with clients by providing exceptional customer service and support.
• Collaborate with different departments to coordinate service delivery and ensure customer satisfaction.
• Manage and update the customer database with accurate and timely information.
• Prepare detailed reports on customer interactions and track progress towards business targets.
• Handle customer inquiries and resolve issues promptly, ensuring a smooth and positive customer experience.

Qualifications

• Proven experience in a customer service or business development role.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving skills and a customer-centric mindset.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.