Service Business Development Center Representative

Pajouh Automotive Center; Chico (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Performance-based incentives

Comprehensive benefits package

Opportunities for professional growth

Supportive work environment

Job summary

An automotive service firm in California is seeking a motivated Service Business Development Center Representative. This role focuses on engaging with customers to promote service offerings and develop relationships. Key qualifications include proven customer service experience, excellent communication skills, and proficiency in CRM software. The position offers a competitive salary and a supportive work environment, making it ideal for individuals passionate about customer engagement and business growth.

Qualifications

• Proven experience in a customer service or business development role.
• Ability to multitask and prioritize effectively.
• Strong problem-solving skills with a customer-centric mindset.

Responsibilities

• Engage with customers to promote service offerings.
• Develop and maintain client relationships.
• Manage customer database with accurate information.
• Prepare reports on customer interactions.

Skills

Customer service experience

Excellent communication skills

Strong organizational skills

Proficiency in CRM software

Team collaboration

Problem-solving skills

Tools

CRM software

Microsoft Office Suite

Job description

Service Business Development Center Representative

Are you a motivated and customer-focused professional with a passion for driving business growth? We are seeking a Service Business Development Center Representative to join our dynamic team. In this pivotal role, you will act as the bridge between our services and customers, ensuring an exceptional experience while promoting our business offerings.

Key Responsibilities

• Proactively engage with existing and potential customers to promote our service offerings and identify new business opportunities.
• Develop and maintain relationships with clients by providing exceptional customer service and support.
• Collaborate with different departments to coordinate service delivery and ensure customer satisfaction.
• Manage and update the customer database with accurate and timely information.
• Prepare detailed reports on customer interactions and track progress towards business targets.
• Handle customer inquiries and resolve issues promptly, ensuring a smooth and positive customer experience.

Qualifications

• Proven experience in a customer service or business development role.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a collaborative team.
• Strong problem-solving skills and a customer-centric mindset.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.