Service Billing & Permits Coordinator

Fortis Fire & Safety; Fort Myers (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid vacation and sick time

Company Paid Holidays

401(k) retirement plan with company‑m​

Medical, Dental, and Vision insurance

Short-term/Long-term disability

Life Insurance

Career Advancement Opportunities and 1

Job summary

Fortis Fire & Safety Inc. is seeking a detail‑oriented Service Billing Coordinator for our Fort Myers, FL office.

This in‑office role reports to the Service Manager and supports billing accuracy, coordination of service activities, permitting support, accounts receivable tasks, and general administrative duties. This is an in-office role and will primarily support the Fort Myers market and surrounding areas.

Qualifications

• 2-4 years of relevant billing, administrative, or office experience.
• Ability to work consistently in an in-office environment.
• Excellent attention to detail and accuracy in data entry.
• Strong communication skills for interaction with customers and internal teams.
• Ability to prioritize tasks and meet deadlines in a dynamic environment.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, etc.)
• Proficiency in CRM systems or relevant Accounting software.
• Working knowledge of standard office equipment.
• Ability to work independently and remain task focused.

Responsibilities

• Process billing for inspections and service work, including verifying accuracy prior to submission.
• Coordinate and set up service calls in SME.
• Close old service calls in company CRM/Accounting System once billed and paid in full, or when billing is no longer applicable.
• Prepare and submit permit applications to the local Authority Having Jurisdiction (AHJ).
• Manage Fort Myers Service Department accounts receivable, including collections of past‑due balances.
• Schedule inspections and ensure all required documentation is completed.
• Update customer contact information in company CRM/Accounting System as received.
• Receive daily packages; label and mark boxes with appropriate codes, and process packing slips.
• Receive daily mail and route to the appropriate individuals.

Skills

Billing experience

Administrative work

Office software

Tools

CRM systems

Accounting software

Job description

Fortis Fire & Safety Inc. is seeking a detail‑oriented Service Billing Coordinator for our Fort Myers, FL office.

This in‑office role reports to the Service Manager and supports billing accuracy, coordination of service activities, permitting support, accounts receivable tasks, and general administrative duties. This is an in-office role and will primarily support the Fort Myers market and surrounding areas.