Service Billing Clerk & Admin

Legence; Edina (MN); Hybrid; USD 39,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Job summary

Gilbert Mechanical, a Legence company, is seeking a Service Billing Clerk & Admin to support service billing, invoicing, and general admin tasks for Project Managers and Ops teams in the Twin Cities area.

The role involves preparing invoices, tracking parts, assisting with warranty claims, and delivering high-quality customer service to internal and external stakeholders. Strong Excel/Word/Outlook skills and reliable, punctual work ethic are essential.

Qualifications

• High school diploma or GED required.
• Minimum two years' administrative support and/or billing experience.
• Construction-related business experience preferred.

Responsibilities

• Gather information from service technicians to formulate billings to clientele
• Gather and sort accounts payable vendor invoices to attach to service billings
• Distribute invoices to project managers for approval
• File all invoices
• Perform general administrative tasks to support Accounting & Operations staff
• Perform general administrative tasks to support Sales, Project Management, and Operations staff
• Provide Customer Service to both internal and external sources of whom we conduct business

Skills

Punctuality

Adaptability

Verbal & written communication

Customer service

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Adobe Acrobat

Job description

Gilbert Mechanical, a Legence company

For more than 40 years, it has been Gilbert's mission to provide outstanding mechanical, electrical, plumbing, controls, and fire protection services in the Minneapolis/St. Paul area. Today, Gilbert employs more than 200 people in the Twin Cities market, and its clients represent a diverse range of technical market sectors, with specialization in the healthcare industry. Our fun, open and innovative culture is supported by forward thinking industry leaders who are united in collaboration and the pursuit of breakthrough ideas. Gilbert’s philosophy includes mutual respect for all individuals, application of innovation and a rigorous serve-the-customer mentality. We create a culture of teaching and learning through cross mentoring that spans generations, disciplines, interests and talents. We strive to give each person exposure to the widest array of experiences possible to help them grow further and faster than they could anywhere else.

Service Billing Clerk & Admin is accountable for assisting in service billing and administration functions for the Service & Special Project Managers. This involves creating invoices and credit memos, issuing them to customers by all necessary means, and updating customer files. This position will also be responsible for supporting Service & Special Project Managers with repair estimates, tracking down parts, filing warranty claims, returning parts, setting up repairs, and other miscellaneous tasks. This individual is responsible for answering inbound calls, communicating with technicians and providing a variety of administrative clerical functions as well.

Primary duties and responsibilities:

• Gather information from service technicians to formulate billings to clientele
• Gather and sort accounts payable vendor invoices to attach to service billings
• Distribute invoices to project managers for approval
• File all invoices
• Perform general administrative tasks to support Accounting & Operations staff.
• Perform general administrative tasks to support Sales, Project Management, and Operations staff.
• Provide Customer Service to both internal and external sources of whom we conduct business

Qualifications:

• General keyboarding skills with working knowledge of Microsoft Excel, Word, Outlook, and Adobe Acrobat.
• Must be Punctual, reliable, with positive energy
• Ability to be flexible as needed
• Excellent verbal communication and active listening skills
• Proven positive and professional attitude and strong verbal and written customers service skills

Education and Experience Requirements:

• High school diploma or general education degree (GED)
• Minimum two years’ administrative support and/or billing experience
• Construction-related business experience preferred.

Pay Range: $28.00 - $31.00.

About Legence

Legence (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world’s most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients.

Benefits Overview

• Health & Welfare: Company Paid medical, dental, vision, prescription drug, accident & sickness benefit, basic group life and AD&D, and Employee Assistance Program
• Time Off Benefits: Paid vacation, company-paid holidays, and paid sick leave
• Financial Benefits: 401(k) retirement savings plan

Reasonable Accommodations

If you need assistance or accommodations during the application or interview process, please contact us at [e-mail] or your dedicated recruiter with the job title and requisition number.

Employment Eligibility

Candidates must have current work authorization in the U.S.; visa sponsorship is not available for this position.

Pay Disclosure & Considerations

Where pay ranges are indicated, please note that a successful candidate’s exact pay will be determined based relevant job -related factors, including any of the following: candidate’s experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws.

Equal Employment Opportunity Employer

Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations.

EEO is the Law