Service Billing & AR Specialist

The Encompass Group; West Caldwell (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

The Encompass Group is partnering with an established organization in the fire protection industry to identify a Service Billing & Accounts Receivable Specialist. This role will oversee high-volume service billing, manage accounts receivable, and drive timely payments across multiple accounts.

You’ll coordinate with internal teams to resolve discrepancies and maintain precise billing records. Ideal candidates will have 3–7+ years of experience in service billing and collections, with preference

Qualifications

• 3–7+ years of experience in construction or service billing, accounts receivable, and collections.
• Experience in fire protection, HVAC, electrical, mechanical, plumbing, or related trades preferred.
• Comfortable managing high-volume billing and making customer collection calls.
• Strong attention to detail, organization, communication, and follow-through.

Responsibilities

• Process and manage high-volume service billing, ensuring accuracy and timely submission.
• Oversee service accounts receivable, including customer statements, payment reminders, and collection calls.
• Monitor outstanding balances, track AR aging, and proactively follow up on overdue accounts.
• Resolve billing discrepancies and coordinate with internal teams to obtain supporting documentation.
• Maintain accurate billing records and ensure invoices are processed efficiently.

Skills

High-volume billing

Accounts receivable

Collections

Attention to detail

Communication

Organizational skills

Follow-through

Job description

The Encompass Group is partnering with an established organization in the fire protection industry to identify a Service Billing & Accounts Receivable Specialist. This individual will oversee high-volume service billing and collections, ensuring accurate invoicing, timely payments, and effective management of accounts receivable.

Key Responsibilities

• Process and manage high-volume service billing, ensuring accuracy and timely submission.
• Oversee service accounts receivable, including customer statements, payment reminders, and collection calls.
• Monitor outstanding balances, track AR aging, and proactively follow up on overdue accounts.
• Resolve billing discrepancies and coordinate with internal teams to obtain supporting documentation.
• Maintain accurate billing records and ensure invoices are processed efficiently.

Qualifications

• 3–7+ years of experience in construction or service billing, accounts receivable, and collections.
• Experience in fire protection, HVAC, electrical, mechanical, plumbing, or related trades preferred.
• Comfortable managing high-volume billing and making customer collection calls.
• Strong attention to detail, organization, communication, and follow-through.

If you have experience in service billing, accounts receivable, or collections and are looking for your next opportunity, this is a great opportunity to join an established organization, utilize your experience, and grow your career within the fire protection industry.