Service BDC Specialist: Training & Benefits

Sonic Automotive, Inc.; McKinney, Northern (TX, KY); Hybrid; USD 45,847,000 - 51,577,000; Full time

Job summary

Mercedes-Benz of McKinney, part of Sonic Automotive, is seeking a Service BDC Associate in McKinney, TX. The role is on-site with hourly pay ranging from $16 to $18, depending on experience.

You will join a team at a busy dealership, handling customer inquiries and supporting BDC operations to ensure smooth service processes. Ideal candidates demonstrate strong communication, teamwork, and organizational abilities, plus the readiness to work in a call-center environment and pass required

Qualifications

• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.
• All applicants must be authorized to work in the USA.
• Valid Driver's License and good driving record.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Skills

Communication

Teamwork

Call center experience

Organizational skills

Job description

Mercedes-Benz of McKinney, part of Sonic Automotive, is seeking a Service BDC Associate in McKinney, TX. The role is on-site with hourly pay ranging from $16 to $18, depending on experience.

You will join a team at a busy dealership, handling customer inquiries and supporting BDC operations to ensure smooth service processes. Ideal candidates demonstrate strong communication, teamwork, and organizational abilities, plus the readiness to work in a call-center environment and pass required