Service BDC Representative (Morning Shift)

Pugmire Lincoln of Marietta; Marietta (GA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Training provided

Job summary

Pugmire Lincoln of Marietta is seeking a friendly, dependable Service BDC Representative for a part-time afternoon schedule. Join our team at 1865 Cobb Parkway SE, Marietta, GA, and help answer customer inquiries, schedule service appointments, and support service advisors.

No automotive experience is required; training is provided. The role offers $16.50 per hour with monthly bonus opportunities and a fixed schedule Monday to Friday 7:30 AM–12:30 PM, plus one Saturday per month 8:00 AM–1:00 PM.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, dependable and comfortable speaking with customers.
• Organized and detail oriented.
• Reliable attendance and punctuality; able to work posted hours.

Responsibilities

• Answer incoming customer calls, texts, and online inquiries.
• Schedule service appointments and assist customers with their service needs.
• Make outbound calls for maintenance reminders, recalls, and customer follow up.
• Educate customers about Pickup and Delivery and Mobile Service options.
• Work closely with Service Advisors and other dealership team members.
• Maintain accurate customer and appointment records.
• Provide professional, friendly, and efficient customer service.

Skills

Customer service

Call center

Multitasking

Detail oriented

Job description

Service BDC Representative (Part Time)

Pugmire Lincoln of Marietta
1865 Cobb Parkway SE, Marietta, GA 30060

Pay: $16.50 per Hour + Monthly Bonus Opportunities

Part Time Afternoon Schedule

Monday through Friday | 7:30 AM to 12:30 PM
One Saturday per Month | 8:00 AM to 1:00 PM

Pay and work schedule are fixed and non-negotiable. Applicants must be available to consistently work all posted hours. Alternate shifts and schedule adjustments are not available for this position.

About the Position

Pugmire Automotive is looking for a friendly, dependable, and professional individual to join our Service Business Development Center.

This is an excellent part time opportunity for someone seeking consistent morning hours in a professional work environment. Whether you have experience in customer service, hospitality, retail, restaurants, call centers, office administration, or are looking to build professional experience, we encourage you to apply.

No automotive experience is required. We provide training.

What You Will Do

• Answer incoming customer calls, texts, and online inquiries
• Schedule service appointments and assist customers with their service needs
• Make outbound calls for maintenance reminders, recalls, and customer follow up
• Educate customers about Pickup and Delivery and Mobile Service options
• Work closely with Service Advisors and other dealership team members
• Maintain accurate customer and appointment records
• Provide professional, friendly, and efficient customer service

What We Are Looking For

• Strong communication and customer service skills
• Friendly, professional, dependable, and comfortable speaking with customers
• Organized and detail oriented
• Reliable attendance and punctuality
• Ability to consistently work the posted schedule
• Comfortable multitasking in a fast paced environment
• Basic computer skills and the ability to learn new systems
• Customer service, hospitality, retail, restaurant, office, or call center experience is a plus
• Professional adults, college students, and individuals seeking consistent part time employment are encouraged to apply

Compensation and Growth

• $16.50 per hour
• Monthly performance bonus opportunities
• Consistent part time schedule
• Professional training and development
• Opportunity to gain experience in customer relations and automotive operations
• Career growth opportunities within Pugmire Automotive Group