Service BDC Representative (Afternoon Shift)

Pugmire Lincoln of Marietta; Marietta (GA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Monthly performance bonus initiatives

Professional training and development

Consistent part-time schedule

Career growth opportunities within Pug

Job summary

Pugmire Lincoln of Marietta is seeking a friendly, dependable Service BDC Representative for a part-time afternoon role. You will handle calls and messages, schedule service appointments, and support the service team in a fast-paced dealership environment. Training is provided; no automotive experience is required.

Hours are fixed: Mon–Fri 12:30 PM–6:00 PM, with one Saturday per month (8:00 AM–1:00 PM). A monthly bonus is available, and this part-time role offers steady hours and training in

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, dependable, and comfortable speaking with customers.
• Organized and detail oriented.
• Reliable attendance and punctuality.
• Ability to consistently work the posted schedule.
• Comfortable multitasking in a fast paced environment.
• Basic computer skills and the ability to learn new systems.
• Customer service, hospitality, retail, restaurant, office, or call center experience is a plus.

Responsibilities

• Answer incoming customer calls, texts, and online inquiries.
• Schedule service appointments and assist customers with their service needs.
• Make outbound calls for maintenance reminders, recalls, and customer follow up.
• Educate customers about Pickup and Delivery and Mobile Service options.
• Work closely with Service Advisors and other dealership team members.
• Maintain accurate customer and appointment records.
• Provide professional, friendly, and efficient customer service.

Skills

Communication skills

Customer service

Organization

Reliability

Punctuality

Multitasking

Basic computer skills

Call center experience

Job description

Service BDC Representative (Part Time)

Pugmire Lincoln of Marietta
1865 Cobb Parkway SE, Marietta, GA 30060

Pay: $16.50 per Hour + Monthly Bonus Opportunities

Part Time Afternoon Schedule

Monday through Friday | 12:30 PM to 6:00 PM
One Saturday per Month | 8:00 AM to 1:00 PM

Pay and work schedule are fixed and non-negotiable. Applicants must be available to consistently work all posted hours. Alternate shifts and schedule adjustments are not available for this position.

About the Position

Pugmire Automotive is looking for a friendly, dependable, and professional individual to join our Service Business Development Center.

This is an excellent part time opportunity for someone seeking consistent afternoon hours in a professional work environment. Whether you have experience in customer service, hospitality, retail, restaurants, call centers, office administration, or are looking to build professional experience, we encourage you to apply.

No automotive experience is required. We provide training.

What You Will Do

• Answer incoming customer calls, texts, and online inquiries
• Schedule service appointments and assist customers with their service needs
• Make outbound calls for maintenance reminders, recalls, and customer follow up
• Educate customers about Pickup and Delivery and Mobile Service options
• Work closely with Service Advisors and other dealership team members
• Maintain accurate customer and appointment records
• Provide professional, friendly, and efficient customer service

What We Are Looking For

• Strong communication and customer service skills
• Friendly, professional, dependable, and comfortable speaking with customers
• Organized and detail oriented
• Reliable attendance and punctuality
• Ability to consistently work the posted schedule
• Comfortable multitasking in a fast paced environment
• Basic computer skills and the ability to learn new systems
• Customer service, hospitality, retail, restaurant, office, or call center experience is a plus
• Professional adults, college students, and individuals seeking consistent part time employment are encouraged to apply

Compensation and Growth

• $16.50 per hour
• Monthly performance bonus opportunities
• Consistent part time schedule
• Professional training and development
• Opportunity to gain experience in customer relations and automotive operations
• Career growth opportunities within Pugmire Automotive Group