Service Automation Application Analyst - Elevate IT

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

Temple University Health System, Inc. is seeking an Application Analyst – Service Automation to enhance, support, and manage applications within the health system.

You will coordinate configuration, testing, and releases of new features, and implement regular vendor updates while monitoring issues. You will serve as the escalation point for IT colleagues, define system requirements, configure assigned applications, and collaborate with TUHS stakeholders to optimize service capabilities and

Qualifications

• 1 Year experience as an administrator, developer or implementer with automation tools.

Responsibilities

• Coordinate configuration and release of new features; test and implement vendor releases and system upgrades.
• Monitor and resolve system issues; act as escalation point for IT staff.
• Provide technical and functional application analysis; define system requirements and configure assigned applications.
• Collaborate with cross-functional teams and TUHS stakeholders to prioritize, configure and develop solutions; train on system.

Skills

Python

JavaScript

SFTP

Restful API

LLM

System integration

Job scheduling

AI tools

Education

Bachelor’s Degree in Computer Science or Information Systems

Tools

ServiceNow AI

AirFlow

Azure Foundry AI

Search

Job description

Temple University Health System, Inc. is seeking an Application Analyst – Service Automation to enhance, support, and manage applications within the health system.

You will coordinate configuration, testing, and releases of new features, and implement regular vendor updates while monitoring issues. You will serve as the escalation point for IT colleagues, define system requirements, configure assigned applications, and collaborate with TUHS stakeholders to optimize service capabilities and