Service Auto Office & Operations Coordinator (1st Shift)

Service Motor Company; Town of Wausau (WI); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

Short-Term & Long-Term Disability

401k Retirement Fund with company fit

Paid Time Off Day 1

Paid Holidays

Paid Sick Days

Profit Sharing Plan

Descrizione del lavoro

Service Motor Company is seeking an Office and Service Coordinator to manage accounting and administrative functions for a store. You will support the service department from order intake to warranty processing, coordinate with the service manager, and ensure accurate documentation and customer service throughout the repair process.

Join a team that values growth, work-life balance with stable first-shift hours, and a comprehensive benefits package.

Competenze

• Associate’s degree or 2-year Technical Degree in a related field.
• 1-3 years of related experience.
• Ability to meet deadlines, multi-task, and provide excellent customer service.

Mansioni

• Supports and models the company mission, vision, and values.
• Contacts customers to provide updates on work orders and parts invoices.
• Reviews and explains completed work to customers with service manager guidance.
• Updates customer profiles and equipment information in Intellidealer.
• Reviews and revises work orders for warranty submissions to optimize reimbursement.
• Performs warranty administration and processes.
• Promotes service department specials to solicit work.
• Maintains monthly vehicle mileage and fuel logs.
• Actively participates in store leadership and assists customers and employees as needed.
• Answers calls, routes messages, and handles mail.

Conoscenze

Bookkeeping skills

Customer service skills

Leadership skills

Basic math skills

Ability to meet deadlines

Driving license

Multi-tasking

Communication skills

Formazione

Associate’s degree or 2-year Technical Degree

Strumenti

Intellidealer

Descrizione del lavoro

Service Motor Company is seeking an Office and Service Coordinator to manage accounting and administrative functions for a store. You will support the service department from order intake to warranty processing, coordinate with the service manager, and ensure accurate documentation and customer service throughout the repair process.

Join a team that values growth, work-life balance with stable first-shift hours, and a comprehensive benefits package.