Service Associate: Retail Care & Mentorship Path

Mackey; South Woodstock (CT); On-site; USD 20,664,000 - 24,797,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Employee discounts

Job summary

Mackey's Colchester is seeking a Service Associate to deliver outstanding customer service and support daily retail operations. This role offers a path for career growth within a growing family business that values teamwork and excellence.

The position involves leading by example, assisting with inventory and merchandising, and fulfilling orders for both in-store and online channels. Training is provided for forklift operation and other essential duties.

Qualifications

• Customer service orientation and problem-solving skills.
• Physical ability to lift up to 50 lbs.
• Willingness to learn and adapt in a dynamic retail environment.

Responsibilities

• Deliver exceptional customer service as the face of Mackey's.
• Lead by example and mentor team members.
• Manage inventory control processes with precision.
• Operate equipment including forklifts (training provided).
• Create inspiring product displays and merchandising.
• Support both in-store and online order fulfillment.
• Contribute ideas to improve operations.

Skills

Customer service

Leadership

Inventory control

Forklift operation

Tools

Forklift certification

Job description

Mackey's Colchester is seeking a Service Associate to deliver outstanding customer service and support daily retail operations. This role offers a path for career growth within a growing family business that values teamwork and excellence.

The position involves leading by example, assisting with inventory and merchandising, and fulfilling orders for both in-store and online channels. Training is provided for forklift operation and other essential duties.