Service Assistant - LOCAL Terry Ave

Local Public Eatery; Washington (District of Columbia); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, dental, vision, and life

Paid sick leave

Employee meal discount

Referral bonus

Team environment

Development opportunities

Seasonal menu learning

Vibrant workplace culture

Job summary

Local Public Eatery is hiring a Service Assistant to support the team in delivering memorable dining experiences. The role involves assisting in bar backing, clearing tables, seating guests, and delivering food and drinks in a fast-paced setting.

This position emphasizes learning quickly, teamwork, and reliability. It requires valid Food Handler and Alcohol Server permits, with physical ability to lift up to 50 lbs and stand for extended periods.

Qualifications

• No experience required; willingness to learn
• Ability to connect with guests and work in a fast-paced environment
• Must have or obtain valid local/state Food Handler and Alcohol Server permits
• Physically able to stand/walk for extended periods and lift up to 50 lbs

Responsibilities

• Provide guests with friendly, attentive service throughout their dining experience
• Assist servers to deliver exceptional service and maintain a pristine environment
• Clear and reset tables in a timely manner and support beverage/food delivery
• Buss and stock service stations; ensure safety and cleanliness
• Support front door duties and seating as needed; verify age restrictions for alcohol

Skills

Customer service

Teamwork

Proactive attitude

Education

Food Handler Certification

Tools

POS system

Job description

Wage Scale $21.30/hour + tips

This position will earn a base hourly rate equivalent to the City of Seattle's minimum wage- $21.30/hour- and will be eligible to participate in our company tip pool. Our tip pool distributions fluctuate, and we cannot guarantee a certain distribution. However, employees generally earn between $10.00 and $30.00 in tips per hour.

As a Service Assistant you will support your team in delivering unexpectedly memorable dining experiences for your guests. Jumping into whatever is needed at the time, whether assisting in bar backing, clearing tables, seating guests or delivering food and drink. Your team relies on you to keep it all together and trusts you will be there when they need you, ready to lend a hand. You are a jack of all trades!

Duties

• Provide guests with friendly and attentive service throughout their dining experience.
• Exude professionalism, friendliness and fun towards guests and partners alike.
• Assist servers in delivering exceptional service and a pristine environment.
• Clear and set tables in a timely manner.
• Monitor and assist with the delivery of guest beverage and food orders.
• Maintain the cleanliness of the restaurant by bussing tables of glassware, dishes, and cutlery.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It's Your Business.
• Complete assigned opening, side work, and closing duties to set your team up for success. Stock, clean, and organize service stations and sections.
• Assist the guest services team with front door duties, seating guests, and other requests as needed.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food service and handling safety precautions and procedures.

What’s Required

• No experience necessary, but a desire to learn and ability to pick up quickly will be key.
• The ability to connect with others; you know that teamwork means success.
• You continuously seek opportunities to grow and learn.
• The ability to take a pro-active approach to your work in a fast-paced environment.
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server permits.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

This is you

• Agility - You respond quickly to your changing environment.
• Curiosity - You question the way things are done with a drive to make them better.
• Humility - You are ok with not always having the answer. You are fearless and put your teams needs first.
• Integrity - You're honest, real and consistent. You believe in yourself and take pride in who you are and what you say.
• Sense of fun - You like to have fun and enjoy what you do, you always show kindness and care.
• Resiliency - In the face of challenges, you don't give up. You are resilient and only get stronger from the ups and downs.

The Perks

• Flexible scheduling.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Paid sick leave.
• Gotta eat. Enjoy our food at a discounted rate.
• Get paid to refer your friends, great people know great people.
• We're here to have a good time and don't take ourselves too seriously.
• Be a part of a community of awesome people.
• Have a seat at the table and the opportunity to contribute to a growing brand.
• Development that is always on tap means you'll learn something new everyday
• Always innovating. Our menu is ever evolving by the season.

LOCAL Public Eatery is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants.

At the heart of everything we do is warmth, passion, and care. We only settle in neighborhoods we fall in love with and are admittedly choosy when it comes to clean casual spaces, quality ingredients, and genuine hospitality. Our vision tends to be bold and brazen, but our ethos keeps us rooted in what is most important to us - creating unexpectedly memorable experiences for our people and for our neighbors. Laidback, fun vibes are our jam while we strive to never skip a beat with service.

LOCAL Public Eatery is an Equal Employment Opportunity Employer.