Service Assistant - LOCAL Terry Ave

LOCAL Public Eatery; Seattle (WA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Flexible scheduling

Insurance: medical, dental, vision, &

Paid sick leave

Employee meals at discount

Referral bonus

Fun, team-focused environment

Community team culture

Contribution to growing brand

Ongoing development opportunities

Seasonal menu evolution

Job summary

LOCAL Public Eatery in Seattle is seeking a Service Assistant to support the team in delivering memorable dining experiences. You’ll jump into bar backing, clearing tables, seating guests, and delivering food and drink as needed, acting as a jack of all trades.

No experience necessary, but you must be eager to learn, stay proactive in a fast-paced setting, and obtain local Food Handler and Alcohol Server permits. You may lift up to 50 lbs and join a team that values warmth and care.

Qualifications

• No experience necessary, but eagerness to learn is essential.
• Ability to connect with guests and work well in a team.
• Willingness to grow and take on new tasks in a fast-paced environment.
• Must obtain valid local/state Food Handler and Alcohol Server permits.
• Walk/stand for long periods; lift up to 50 lbs when needed.

Responsibilities

• Provide guests with friendly, attentive service throughout their dining experience.
• Assist servers and maintain a pristine dining environment.
• Clear and reset tables promptly and monitor beverage/food delivery.
• Maintain restaurant cleanliness, bussing glassware, dishes and cutlery.
• Address guest concerns with urgency and professional judgment.
• Complete opening/closing duties and stock service stations.
• Assist with front door duties and guest seating as needed.
• Enforce age verification for alcohol following state law.

Skills

Customer service

Teamwork

Fast learner

Proactive work ethic

Physical stamina

Job description

Wage Scale

$21.30/hour + tips

This position will earn a base hourly rate equivalent to the City of Seattle's minimum wage- $21.30/hour- and will be eligible to participate in our company tip pool. Our tip pool distributions fluctuate, and we cannot guarantee a certain distribution. However, employees generally earn between $10.00 and $30.00 in tips per hour.

As a Service Assistant you will support your team in delivering unexpectedly memorable dining experiences for your guests. Jumping into whatever is needed at the time, whether assisting in bar backing, clearing tables, seating guests or delivering food and drink. Your team relies on you to keep it all together and trusts you will be there when they need you, ready to lend a hand. You are a jack of all trades!

Duties

• Provide guests with friendly and attentive service throughout their dining experience.
• Exude professionalism, friendliness and fun towards guests and partners alike.
• Assist servers in delivering exceptional service and a pristine environment.
• Clear and set tables in a timely manner.
• Monitor and assist with the delivery of guest beverage and food orders.
• Maintain the cleanliness of the restaurant by bussing tables of glassware, dishes, and cutlery.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment. It’s Your Business.
• Complete assigned opening, side work, and closing duties to set your team up for success. Stock, clean, and organize service stations and sections.
• Assist the guest services team with front door duties, seating guests, and other requests as needed.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food service and handling safety precautions and procedures.

What’s required

• No experience necessary, but a desire to learn and ability to pick up quickly will be key.
• The ability to connect with others; you know that teamwork means success.
• You continuously seek opportunities to grow and learn.
• The ability to take a pro-active approach to your work in a fast-paced environment.
• Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server permits.
• Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs.

This is you

• Agility - You respond quickly to your changing environment.
• Curiosity - You question the way things are done with a drive to make them better.
• Humility - You are ok with not always having the answer. You are fearless and put your teams needs first.
• Integrity - You're honest, real and consistent. You believe in yourself and take pride in who you are and what you say.
• Sense of fun - You like to have fun and enjoy what you do, you always show kindness and care.
• Resiliency - In the face of challenges, you don't give up. You are resilient and only get stronger from the ups and downs.

The Perks

• Flexible scheduling.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Paid sick leave.
• Gotta eat. Enjoy our food at a discounted rate.
• Get paid to refer your friends, great people know great people.
• We’re here to have a good time and don’t take ourselves too seriously.
• Be a part of a community of awesome people.
• Have a seat at the table and the opportunity to contribute to a growing brand.
• Development that is always on tap means you’ll learn something new everyday
• Always innovating. Our menu is ever evolving by the season.

Join our team!

Whether you are joining us for a season, a reason, or a lifetime, at LOCAL Public Eatery, you’ll only be a stranger once.

About Us

LOCAL Public Eatery is more than a place to work, it's a community where people bond over shared values and are inspired and encouraged to be themselves. We are all about creating unexpectedly memorable experiences for our teams and guests in an environment that is dynamic, team-centric and results-driven. Our people show kindness and care and take pride in who they are and what they do. Through a relentless focus on people, we provide ongoing feedback and mentorship, which encourages continuous learning, growth, and development. Our teams welcome feedback because they know it is the key to becoming a stronger partner and leader.

LOCAL Public Eatery is an Equal Employment Opportunity Employer.

We are committed to offering reasonable accommodations to qualified job applicants.

This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job.

LOCAL Public Eatery (LPE) has an internal recruitment department and will not accept unsolicited resumes from employment agencies. Unsolicited resumes sent to LPE, its employees, and databases, will be considered the property of LPE. External recruitment agencies must establish a fully executed service agreement with LPE's Human Resources department to submit resumes. LPE will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to [e-mail].

At the heart of everything we do is warmth, passion, and care. We only settle in neighborhoods we fall in love with and are admittedly choosy when it comes to clean casual spaces, quality ingredients, and genuine hospitality. Our vision tends to be bold and brazen, but our ethos keeps us rooted in what is most important to us – creating unexpectedly memorable experiences for our people and for our neighbors. Laidback, fun vibes are our jam while we strive to never skip a beat with service.
LOCAL Public Eatery is an Equal Employment Opportunity Employer.