Service Assistant

Cooper's Hawk Winery and Restaurants; Virginia Beach (VA); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

50% Dining Discount

401k with Company Match

Medical Dental Vision

Paid Time Off

Job summary

Cooper's Hawk Winery and Restaurants in Virginia Beach is seeking energetic team members to enhance guest experiences in a vibrant dining environment. The ideal candidates will possess a love for hospitality, the ability to multitask, and excellent communication skills. Responsibilities include preparing workstations, maintaining cleanliness, and creating memorable moments for guests.

This role offers flexible scheduling, and team members enjoy a variety of benefits such as dining discounts, career growth opportunities, and wellness support.

Qualifications

• At least 18 years of age.
• Ability to multitask in a fast-paced environment.
• Ability to read, write and understand English.

Responsibilities

• Prepare your station using company checklists.
• Keep the dining room and work areas clean and organized.
• Communicate with servers and managers to keep service flowing.
• Greet guests with warmth and a friendly attitude.
• Go the extra step to create memorable dining experiences.

Skills

Energy and positivity

Multitasking

Communication

Team mindset

Customer service

Job description

What You Will Get

• 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical Dental Vision and Telehealth
• 401k with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards Milestone Recognition and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Start every shift with a positive attitude and prepare your station using company checklists
• Stay stocked on tableware dishes and supplies to keep the service flowing
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.

Own What You See: Take Responsibility, jump in, and do what needs to be done.

• Keep the dining room and work areas clean organized and guest ready
• Restock and reset tables quickly so guests are welcomed without delay

Stay in Sync: Communicate often, move with your team, and keep service flowing.

• Communicate with servers, food runners and managers to keep service running seamlessly
• Help with food running and carryout orders to support the team whenever needed

Make It Personal: Be genuine, listen well, and tailor each experience.

• Greet guests with warmth and a friendly attitude
• Be helpful in answering questions about food wine and our facilities

Add a Touch: Go beyond the expected to create memorable moments.

• Go the extra step to keep the dining experience comfortable welcoming and polished
• Jump in to help wherever needed so every shift feels like a team win

What You Will Bring

• At least 18 years of age
• Energy and positivity with a love for hospitality
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 40 pounds and standing for extended periods
• Open availability including weekends and holidays
• A team mindset and willingness to communicate clearly
• Ability to read, write and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.