Service Assistant

Cooper's Hawk Winery and Restaurants; Springfield (IL); On-site; USD 20,664 - 22,730; Part time

Benefits offered by this job

50% Dining and Carryout Discount

Medical, Dental, Vision and Telehealth

401(k) with Company Match

Paid Time Off

Wine and Culinary Education

Job summary

Cooper's Hawk Winery and Restaurants is hiring a Service Assistant in Springfield, Illinois. This role is essential for maintaining a smooth dining experience by supporting the service team and ensuring the dining room is welcoming. Candidates should be at least 18 years old, possess strong multitasking skills, and have an open availability. Benefits include dining discounts, medical coverage, and career growth opportunities. Join a team that values positivity and passionate service!

Qualifications

• At least 18 years of age.
• Energy and positivity with a love for hospitality.
• Ability to multitask in a fast-paced environment.
• Comfortable lifting up to 40 pounds and standing for extended periods.
• Open availability including weekends and holidays.
• Ability to read, write and understand English.

Responsibilities

• Keep the dining room and work areas clean and organized.
• Greet guests warmly and be helpful.
• Restock tables quickly for guest service.
• Communicate seamlessly with team members.

Skills

Positive attitude

Multitasking

Communication

Team mindset

Job description

At Cooper’s Hawk, our Service Assistants are the behind‑the‑scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.

Compensation Range: $15.00-16.50/hour

Benefits

• 50% Dining and Carryout Discount; 40% Retail Wine Discount; 20% Discount on Retail and Private Events
• Monthly Wine Tastings for Two
• Medical, Dental, Vision and Telehealth
• 401(k) with Company Match
• Paid Time Off and Flexible Schedules
• Early Pay Access
• Wellness and Mental Health Support
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Milestone Recognition and Referral Bonuses

How You Will Succeed

Show Up Ready

• Start every shift with a positive attitude and prepare your station using company checklists.
• Stay stocked on tableware, dishes and supplies to keep the service flowing.
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid‑shift, or closing.

Own What You See

• Keep the dining room and work areas clean, organized and guest ready.
• Restock and reset tables quickly so guests are welcomed without delay.

Stay in Sync

• Communicate with servers, food runners and managers to keep service running seamlessly.
• Help with food running and carryout orders to support the team whenever needed.

Make It Personal

• Greet guests with warmth and a friendly attitude.
• Be helpful in answering questions about food, wine and our facilities.

Add a Touch

• Go the extra step to keep the dining experience comfortable, welcoming and polished.
• Jump in to help wherever needed so every shift feels like a team win.

What You Will Bring

• At least 18 years of age.
• Energy and positivity with a love for hospitality.
• Ability to multitask in a fast‑paced environment.
• Comfortable lifting up to 40 pounds and standing for extended periods.
• Open availability including weekends and holidays.
• A team mindset and willingness to communicate clearly.
• Ability to read, write and understand English.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.