Service Assistant

Oceanhondasantacruz; Soquel (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a Service Office Assistant to manage basic clerical tasks, coordinate department communications, and ensure accurate paperwork, hours, and payments. The role emphasizes organized administration and professional interaction with customers within a busy automotive service environment.

The ideal candidate has administrative experience, a friendly demeanor, strong computer skills (Microsoft Office), and the ability to multitask with minimal supervision.

Qualifications

• Administrative experience required.
• Highly professional and dependable.
• Helpful attitude and friendly demeanor.
• Productive with minimal supervision.
• Strong scheduling and organizational skills.
• Strong computer and internet skills, including Microsoft Office suite.

Responsibilities

• Greets visitors and directs them to the right person or department.
• Coordinates questions and issues with the appropriate department personnel.
• Manages communication, such as phone calls and messages for the department.
• Provides clerical support, such as typing, filing, copying, and record keeping.
• Assists customers with, including questions, payments, paperwork, etc.
• Performs other duties as assigned.

Skills

Administrative experience

Strong communication

Organizational skills

Customer service mindset

Tools

Microsoft Office

Job description

Service Office Assistant

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Company Description

Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.

Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!

Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Job Description

The Service Office Assistant performs all basic clerical and administrative office tasks. They manage and follow through with the communication within the department and coordinates processes to ensure the department maintains organization.
This position will be monitoring all paperwork is complete and accurate, collecting and authorizing hours, and assisting the manager. Handling all paperwork for customers orders/services and payment as needed.
The ideal candidate has some experience in an administrative position. They must have a pleasant and courteous personality, administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.

Responsibilities

• Greets visitors and guests and directs them to the right person or department
• Coordinates questions and issues with the appropriate department personnel
• Manages communication, such as phone calls and messages for the department
• Provides clerical support, such as typing, filing, copying, and record keeping
• Assists customers with as needed, including questions, payments, paperwork, etc.
• Performs other duties as assigned

Requirements

• Administrative experience
• Highly professional and dependable
• Helpful attitude and friendly demeanor
• Productive with minimal supervision
• Strong scheduling and organizational skills
• Strong computer and internet skills, including Microsoft Office suite

Compensation

• Competitive Pay Based on Experience
• Medical Benefits
• Paid Vacation
• Holidays
• Professional Workplace
• Non-Smoking Workplace
• Drug Free Workplace
• Opportunity for Advancement
• Direct Deposit
• 401(k) with Company Match

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.