Service Assistant

Cooper's Hawk Winery and Restaurants; Lee's Summit (MO); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Dining discounts 50%

Wine discounts 40%

401(k) Retirement Savings Plan

Health Insurance

Flexible schedules

Paid Time Off

Employee Assistance Program

Job summary

Cooper's Hawk Winery and Restaurants is seeking Service Assistants to keep the dining room running smoothly and to create memorable guest experiences. You will prepare stations, restock supplies, and support the team to deliver seamless service.

Ideal candidates are 18+, energetic with a love for hospitality, able to multitask in a fast-paced setting, and comfortable lifting up to 40 pounds. Weekend availability and strong communication are a must.

Qualifications

• Must be 18 years of age or older.
• Energetic, positive attitude and love for hospitality.
• Ability to multi-task in a fast-paced dining environment.
• Capable of lifting up to 40 pounds and standing for long periods.
• Open availability including weekends and holidays.
• Strong communication and teamwork skills.
• Ability to read, write and understand English.

Responsibilities

• Keep the dining room clean, organized and guest-ready.
• Restock and reset tables quickly for speedy service.
• Communicate with servers and managers to maintain smooth service.
• Assist with food running and carryout orders as needed.
• Greet guests warmly and help answer questions about food and wine.

Skills

Hospitality mindset

Multitasking

Physical stamina

Weekend availability

Team player

English literacy

Job description

At Cooper’s Hawk, our Service Assistants are the behind-the-scenes champions who keep the dining room running smoothly and help create memorable moments for every guest. From keeping the space ready for guests to supporting the team with seamless service, you will play a key role in bringing Uncompromising Hospitality to life.

What You’ll Get

• Incredible Discounts:
  • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
• Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
• Company Matching 401(k) Retirement Savings Plan
• Flexible Spending Accounts- Health and Dependent Care
• Health Savings Account
• Basic Life and AD&D Insurance
• Voluntary Short-Term Disability
• Highly Competitive Pay plus Team Member Incentives & Rewards
• Pay Access before Pay Day
• Flexible Schedules
• Paid Time Off
• Access to Team Member Relief Program
• Employee Assistance Program, providing mental health, legal and financial counseling.
• “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
• Employee Referral Bonus Program
• Wine and Culinary Education
• Career Growth Flight Plan
• Team Member Rewards, Tenure Recognition and Referral Bonuses

How You Will Succeed

Show Up Ready: Come Prepared, stay sharp, and start strong.

• Start every shift with a positive attitude and prepare your station using company checklists
• Stay stocked on tableware dishes and supplies to keep the service flowing
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing.

Own What You See

• Keep the dining room and work areas clean organized and guest ready
• Restock and reset tables quickly so guests are welcomed without delay

Stay in Sync

• Communicate with servers, food runners and managers to keep service running seamlessly
• Help with food running and carryout orders to support the team whenever needed

Make It Personal

• Greet guests with warmth and a friendly attitude
• Be helpful in answering questions about food wine and our facilities

Add a Touch

• Go the extra step to keep the dining experience comfortable welcoming and polished
• Jump in to help wherever needed so every shift feels like a team win

What You Will Bring

• At least 18 years of age
• Energy and positivity with a love for hospitality
• Ability to multitask in a fast-paced environment
• Comfortable lifting up to 40 pounds and standing for extended periods
• Open availability including weekends and holidays
• A team mindset and willingness to communicate clearly
• Ability to read, write and understand English

Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.

Cooper’s Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.

About Us

Cooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Cooper’s Hawk, we’re bringing the vibrant flavors of Rome to them as well. Together, we’re creating a lifestyle brand like no other.