Service Area Supervisor

Meijer Inc.; Rolling Meadows (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retailer is seeking a Store Manager to oversee daily operations and ensure a high level of customer service. You will mentor team members, manage staffing processes, and drive sales while maintaining store standards. This role offers a competitive salary and a comprehensive benefits package.

Benefits

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement and career growth

Qualifications

• 2-3 years of related retail experience.
• At least one year of management experience.
• Successful completion of required certifications.

Responsibilities

• Plan, direct, and supervise team members in daily store operations.
• Manage staffing, recruitment, and onboarding processes.
• Ensure a positive company image with excellent customer service.

Skills

Communication

Conflict Resolution

Mentorship

Teamwork

Financial Analysis

Education

High school diploma or equivalent

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family – take care of your career and your community!

Benefits include:

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

Please review the job profile below and apply today!

Job Responsibilities:

1. Plan, direct, and supervise team members in daily store operations across various departments.
2. Serve as a mentor and coach for all team members.
3. Implement strategies to improve customer service, drive sales, and meet customer needs efficiently.
4. Maintain store appearance, focusing on prime shopping hours, product presentation, and adherence to company standards.
5. Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
6. Manage staffing, recruitment, and onboarding processes.
7. Promote career development through succession planning and training.
8. Handle disciplinary actions and recommend terminations when necessary.
9. Manage profit and loss, achieve sales targets, and control departmental shrinkage.
10. Model exceptional customer service and promote the Meijer Friendly Initiative.
11. Mentor and coach team members to meet sales and service goals.
12. Ensure all team members are thoroughly trained and have completed required certifications.
13. Communicate effectively within the store to ensure service excellence.
14. Promote a safe work environment.
15. Maintain reliable and consistent attendance.
16. Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• 2-3 years of related retail experience.
• At least one year of management experience.
• Experience in various store departments and customer service.
• Strong communication and conflict resolution skills.
• Ability to manage multiple tasks and analyze financial data.
• Commitment to safety and team mentorship.
• Successful completion of required certifications.

Compensation & Benefits:

The pay range for this position is $18.00 - $26.50 per hour, determined by experience and qualifications. We offer a comprehensive benefits package including medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, paid time off, paid parental leave, paid education assistance, childcare subsidy, and more.

About Us:

Founded over 90 years ago, Meijer is a major retailer with more than 70,000 employees across six states. Our facilities include corporate offices, manufacturing, distribution centers, and over 270 stores in Michigan, Illinois, Indiana, Kentucky, Ohio, and Wisconsin.

Meijer is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, color, national origin, sex, sexual orientation, gender identity, pregnancy, religion, age, disability, veteran status, or any other protected class. If you require a reasonable accommodation to complete your application, please click here to submit your request.