Service Appointment & Outreach Specialist

Toyot; Scranton (Lackawanna County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Supplemental Insurances

401K with company match

On the Job Training

Job summary

Toyota of Scranton is seeking motivated individuals to join our Service Team. The role focuses on communicating with customers, scheduling service appointments, and supporting marketing campaigns. We foster a respectful, inclusive culture built on honesty, helping others, and excellence.

We offer comprehensive benefits, on‑the‑job training, and opportunities to grow within a dynamic, community‑oriented dealership. If you value customer service and teamwork, we want to talk to you.

Qualifications

• Requires high school diploma or equivalent.
• Strong communication skills required.
• Willingness to learn and adapt to a new environment.

Responsibilities

• Inbound and outbound calls to inform customers and schedule service appointments.
• Manage internet service leads and retention campaigns.
• Support recall and marketing initiatives for Toyota Care Plus.
• Assist the ASMs with daily setup and updating customers.

Skills

Communication skills

Willingness to learn

Team player

Education

High School diploma or equivalent

Job description

Toyota of Scranton is seeking motivated individuals to join our Service Team. The role focuses on communicating with customers, scheduling service appointments, and supporting marketing campaigns. We foster a respectful, inclusive culture built on honesty, helping others, and excellence.

We offer comprehensive benefits, on‑the‑job training, and opportunities to grow within a dynamic, community‑oriented dealership. If you value customer service and teamwork, we want to talk to you.