Service Appointment Coordinator

Quality Chevrolet; Escondido (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay and benefits

Supportive team environment

Growth opportunities

Job summary

Quality Chevrolet in Escondido, CA is seeking a Service Appointment Coordinator to schedule service appointments and provide exceptional customer service to clients. The role emphasizes accurate record-keeping, proactive confirmation of appointments, and strong communication with customers.

Ideal candidates are organized, customer-focused, and able to handle calls professionally. Bilingual abilities are a plus, with opportunities for growth and a supportive team environment in a fast-paced

Qualifications

• Proficiency in English; Spanish proficiency is a plus.
• Multilingual abilities are a bonus.
• Experience in a call center or office environment is beneficial.
• Analytical skills to assess appointment scheduling needs.
• Strong focus on customer service and professionalism.

Responsibilities

• Handle incoming calls and schedule service appointments.
• Confirm appointments with clients via phone or email.
• Maintain accurate records of all appointments and client information.
• Assist with administrative tasks as required.
• Deliver outstanding customer service and support to all clients.

Skills

English

Spanish

Multilingual abilities

Customer service

Scheduling

Analytical skills

Job description

Quality Chevrolet is a Fast-Paced Dealership Hiring a Service Appointment Coordinator!

Are you an organized, customer-focused individual with a passion for delivering top-notch service? We are seeking a Service Appointment Coordinator to join our team and manage appointment schedules while providing exceptional customer service to our valued clients. Bilingual candidates are a plus!

Key Responsibilities:

• Handle incoming calls and schedule service appointments.
• Confirm appointments with clients via phone or email.
• Maintain accurate records of all appointments and client information.
• Assist with administrative tasks as required.
• Deliver outstanding customer service and support to all clients.

Skills & Qualifications:

• Proficiency in English; Spanish proficiency is a plus.
• Ability to handle cash transactions accurately.
• Experience in a call center or office environment is beneficial.
• Multilingual abilities are a bonus.
• Analytical skills to assess appointment scheduling needs.
• A strong focus on customer service and professionalism.

Why Join Us?

• Competitive pay and benefits.
• A friendly, supportive team environment.
• Opportunities for growth and development.