Service and Support Administrator (SSA) *with waiting List Responsibilities

Clermont DD; Ohio; On-site; USD 50,000 - 55,000; Full time

Job summary

Clermont County Board of Developmental Disabilities is seeking an SSA with waiting list responsibilities to coordinate and complete the DODD Waiting List Assessment Tool in accordance with state rules. This role focuses on processing paperwork, tracking waiting lists, and ensuring accurate reporting to the board and DODD.

The position requires a bachelor’s degree in a related field, strong organizational skills, and the ability to meet deadlines.

Qualifications

• Bachelor’s degree in special education, social work/mental health, or a related field.
• Budget management, facilitating meetings, negotiating, and conflict management experience preferred.
• Experience with Medicaid/Medicare programs.
• Ability to obtain SSA Certification and a valid driver’s license.
• Maintain CPR/First Aid and perform crisis interventions as required.
• Pass pre-employment physical, drug test, and background checks.

Responsibilities

• Coordinate and complete the DODD standardized Waiting List Assessment Tool per OAC 5123-9-04.
• Communicate with DODD about waiting list changes and ensure accuracy of the waiting list tracking report.
• Assist individuals and families with paperwork and explain requirements from other agencies.
• Maintain an updated Resource Library of community resources for families/individuals.
• Meet timelines, track and resolve complaints, and document appropriately.
• Rotate into crisis intervention duties by monitoring and responding to phone calls as needed.

Skills

Budget management

Meeting facilitation

Negotiation

Conflict management

Medicaid/Medicare

SSA Certification

Driver's license

CPR/First Aid

Crisis intervention

Trauma-informed care

Computer skills

Organizational skills

Time management

Communication skills

Education

Bachelor’s degree in special education, social work/mental health, or related field

Job description

CLERMONT COUNTY BOARD OF DEVELOPMENTAL DISABILITIES

POSITION POSTING

AVAILABLE POSITION

12 Months/Year (255 days), 40 Hours/Week, Non-Bargaining Unit Eligible

Summary of Duties

As an SSA with waiting list responsibilities, you will coordinate as well as complete the DODD standardized Waiting List Assessment Tool, in accordance with OAC 5123-9-04 - Home and Community-Based Services Waivers – Waiting List and Clermont County Board Procedure.

You will:

• communicate with DODD as needed regarding waiting list changes and ensure the accuracy of the Board’s waiting list tracking report.
• assist in ensuring individuals are receiving needed supports and are monitored for increased service needs, assist families by providing explaining and answering questions regarding paperwork required from other agency systems,
• maintain an updated Resource Library of community resources to meet the needs of families/individuals.

Much of this position is processing paperwork.

The ability to meet timelines and deadlines, track and resolve complaints, complete appropriate documentation in a timely manner are vital to this role.

During designated rotations, you will be responsible for crisis intervention services by monitoring and responding to phone calls, as necessary.

To be successful in this role you need efficient computer skills, the ability to maintain effective organizational systems, the ability to work independently, and regular attendance. In rare instances, you may need to transport individuals. You must be willing to learn and possess the knowledge, values, attitude, and skills required to contribute to a trauma-informed community.

QUALIFICATIONS

A minimum of bachelor’s degree in special education, social work/mental health, or a related field. Budget management, facilitating meetings, negotiating, and conflict management experience preferred, as well as experience with Medicaid/Medicare programs. Ability to obtain SSA Certification, a valid driver's license with less than six (6) points on BMV report, maintain valid CPR/First Aid, and perform crisis interventions according to in-service training is required. Successfully pass pre-employment post-offer physical exam, drug test, criminal background check, and registry checks as required by statute.

SALARY

$50,306.40 – $55,345.20 per year

APPLICATION DEADLINE

Until filled

The Clermont County Board of DD is an Equal Opportunity Employer