Service and Installation Engineer

FANUC America Corporation; Union City (CA); On-site; USD 85,000 - 135,000; Full time

Job summary

FANUC America Corporation is hiring a Service Engineer to support the Tesla Facility and other automotive plants in the Fremont, California area. You will install robots, troubleshoot hardware and software, and travel to customer sites for startup and debugging of systems.

You will provide on-site training, issue resolution, and cross-functional support across departments, with pay range disclosed and opportunities including bonuses and profit sharing. Sponsorship is not provided.

Qualifications

• High School Diploma or GED required.
• 2+ years' industry experience (automation, manufacturing, etc.).
• Mechanical, electrical, pneumatic and programming debug experience.
• Experience with teardown and repair of cell automation equipment.
• Must be able to lift 50 lbs.
• Ability to perform intricate repairs on mechanical and electrical items.

Responsibilities

• Support the installation through buyoff, customer acceptance and production support.
• Provide timely reports with progress, issues, status updates, and on-site planning.
• Provide prompt, professional and courteous solutions to customer problems.
• Track and report on issues and their resolution.
• Provide cross functional support to project management, process engineering and controls plus software engineering.
• Develop and conduct informal on-site system training.
• Assist in the overall process improvement.
• Robot installation issue analysis and resolution.
• Assist in optimizing and programming various bodyshop applications.
• Provide executing team part numbers for FANUC deliverables that need to be ordered.
• Be able to read electrical and mechanical prints.

Skills

Mechanical skills

Electrical skills

Programming debugging

Heavy lifting

Education

High School Diploma or GED

Job description

Who You Are

In this role as our Service Engineer supporting the Tesla Facility and other automotive plants in the Fremont, California area, you will support the installation of robots and robotic systems by providing technical assistance for our wide-ranging customer base. This includes (but is not limited to) the setup, troubleshooting and repairing of robots and peripheral devices. You will manage installation, startup and debugging of the system/unit which will require travel to our various customer locations. You will need to rely on your technical expertise to successfully troubleshoot hardware, electrical and software issues.

How It’s Done

• Support the installation through buyoff, customer acceptance and production support
• Provide timely reports that include progress, issues, status updates, and on-site planning
• Provide prompt, professional and courteous solutions to customer problems
• Track and report on issues and their resolution
• Provide cross functional support to various departments, including project management, process engineering and controls and software engineering
• Develop and conduct informal on-site system training
• Assist in the overall process improvement
• Robot installation issue analysis and resolution
• Assist in optimizing and programming various Bodyshop applications
• Provide executing team part numbers for FANUC deliverables that need to be ordered
• Be able to read electrical and mechanical prints

What You Need

• High School Diploma or GED Required
• 2+ years' experience industry experience (i.e. automation, manufacturing, etc.)
• Mechanical, electrical, pneumatic and programming debug experience
• Experience with teardown and repair of cell automation equipment
• Must be able to lift 50 lbs.
• Ability to perform intricate repairs on mechanical and electrical items

What Would Be Even Better

• Associates degree in engineering, Robotics, Electrical Engineering or equivalent experience in automation
• 6+ years of automation experience
• Experience with teardown and repair of cell automation equipment

Its Your Move

At FANUC America, our commitment to People is at the heart of everything we do. We recognize and respect the unique contributions of every team member, and we believe in fostering an environment where careers can grow and thrive. Guided by our core values of Integrity, Dedication, and Excellence, we encourage you to explore new opportunities within our organization—whether that means expanding your skill set, stepping into a new challenge, or collaborating across departments.

Your experience and insights already make you a valued part of our team.

Sponsorship will not be provided for this position.

Equal Opportunity Employer, including disabled and veterans.

More information related to benefits offered by FANUC America can be found at the hyperlink attached here.

FANUC America is seeking a qualified applicant for a Service and Installation Engineer role. The pay range for this position is $85,000 - $135,000 per year. The pay range listed is based on both salary and other compensation, including bonuses and profit sharing, that an employee may be paid during their employment with FANUC America.