Service Ambassador

Norfolk-Health-; Norfolk (VA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

401k with company match

Holiday pay

Job summary

Norfolk Health & Rehabilitation Center is seeking a Receptionist to greet visitors, answer calls, and manage front-desk operations at our 180-bed skilled rehabilitation facility in Norfolk.

You will handle mail, monitor access, schedule appointments, and support light clerical tasks while upholding security and professional standards in a fast-paced environment.

Qualifications

• Proven working experience in similar receptionist roles.
• Proficient with Microsoft Office Suite.
• Professional appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive in dealing with issues.
• Ability to organize, multitask, prioritize, and work under pressure.

Responsibilities

• Greet visitors and direct them appropriately.
• Answer, screen, and forward incoming calls; provide basic information.
• Receive and sort daily mail, deliveries, and couriers.
• Maintain security by monitoring logbook and visitor badges.
• Update calendars and schedule meetings/appointments.
• Perform general clerical duties (filing, photocopying, faxing, etc.).

Skills

Microsoft Office Suite

Communication skills

Professional appearance

Multitasking

Organization

Tools

Microsoft Office

Job description

Norfolk Health & Rehabilitation Center, a 180 bed skilled rehabilitation facility in Norfolk is seeking a Receptionist.

The receptionist will:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.

Requirements

• Proven working experience in similar roles
• Proficient with Microsoft Office Suite
• Professional appearance
• Solid communication skills both written and verbal
• Ability to be resourceful and proactive in dealing with issues that may arise
• Ability to organize, multitask, prioritize, and work under pressure

We offer a competitive rate of pay and a comprehensive benefits package for full time associates.

• affordable health and dental insurance within 60-90 days of hire
• paid time off
• extra pay for holidays
• a 401k with company match

When you are part of the MFA family, you have the opportunity to touch people's lives each and every day by being an integral part of their recovery. Along the way you'll have almost unlimited opportunity for career growth and achievement. It's an incredibly rewarding and enriching experience. It's also a deeply important responsibility, and we hold our employees to exceptionally high standards.