Service Advisor & Writer – Heavy-Duty Trucks

PAP; Sparks (NV); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) with CompanyMatch

Medical, Dental, Vision Insurance

Paid Holidays

Job summary

Pape’ Kenworth in Sparks, NV is seeking a Service Advisor/Writer to manage service orders, support the shop workflow, and deliver an excellent customer experience.

You will oversee service and warranty work orders, check-in equipment for repair, and assist customers in a fast-paced, team-oriented environment. Mechanical aptitude is a plus, with training and growth opportunities available.

Qualifications

• Outlook, Word, Excel familiarity and ability to learn new programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced, team-oriented environment.
• Mechanical aptitude is a plus.

Responsibilities

• Open, maintain, proof, and close service work orders efficiently.
• Oversee service and warranty work orders and assist in shop workflow.
• Check-in equipment for repair and assist customers.
• Support a collaborative, customer-focused service team.

Skills

Outlook

Word

Excel

Customer relations

Teamwork in fast-paced environment

Mechanical aptitude

Tools

Outlook

Word

Excel

Job description

Pape’ Kenworth in Sparks, NV is seeking a Service Advisor/Writer to manage service orders, support the shop workflow, and deliver an excellent customer experience.

You will oversee service and warranty work orders, check-in equipment for repair, and assist customers in a fast-paced, team-oriented environment. Mechanical aptitude is a plus, with training and growth opportunities available.