Service Advisor & Writer — Growth & Training

PAP; Sacramento (CA); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

401(k) match

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Holidays

Vacation accrual

Training and development

Job summary

Pape’ Kenworth in Sacramento is seeking a Service Advisor / Writer to join our team. You will open, maintain, and close service work orders and ensure an excellent customer experience in a fast-paced shop environment.

We offer robust training, competitive pay ranging from $28 to $36 per hour, and a comprehensive benefits package to support you and your family. Growth and advancement opportunities are emphasized at Pape’.

Qualifications

• Familiarity with Outlook, Word, Excel, and the ability to learn new computer programs.
• Excellent customer relations and communication skills.
• Ability to perform at a high level in a fast-paced and team-oriented environment.

Responsibilities

• Open, maintain, proof, and close service department work orders efficiently.
• Oversee service and warranty work orders and assist in shop workflow.
• Check-in equipment for repair and assist customers.
• Thrive in a team, customer-focused, and possess a winning attitude.

Skills

Outlook

Word

Excel

Customer relations

Communication

Teamwork

Mechanical aptitude

Job description

Pape’ Kenworth in Sacramento is seeking a Service Advisor / Writer to join our team. You will open, maintain, and close service work orders and ensure an excellent customer experience in a fast-paced shop environment.

We offer robust training, competitive pay ranging from $28 to $36 per hour, and a comprehensive benefits package to support you and your family. Growth and advancement opportunities are emphasized at Pape’.