Heavy-Duty Service Writer & Advisor

Papé Trucks, Inc.; Marysville (WA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training opportunities

Job summary

Pape’ Kenworth in Marysville, WA is seeking a Service Writer to join our team. You will open, maintain, and close service orders while delivering an excellent customer experience and coordinating with the shop.

Candidates should be proficient with Outlook, Word, Excel, and able to learn new programs; strong communication; teamwork; and mechanical aptitude with heavy trucks a plus. This role offers competitive pay, benefits, and a focus on work-life balance.

Qualifications

• Familiarity with Outlook, Word, Excel; ability to learn new programs.
• Excellent customer relations and communication skills.
• Mechanical aptitude and heavy trucks experience a plus.

Responsibilities

• Open, maintain, proof, and close service orders efficiently.
• Oversee service and warranty work orders and assist in shop workflow.
• Assist in check-in of equipment and customer assistance; teamwork-focused.

Skills

Outlook/Word/Excel

Customer relations

Team environment

Heavy trucks experience

Job description

Pape’ Kenworth in Marysville, WA is seeking a Service Writer to join our team. You will open, maintain, and close service orders while delivering an excellent customer experience and coordinating with the shop.

Candidates should be proficient with Outlook, Word, Excel, and able to learn new programs; strong communication; teamwork; and mechanical aptitude with heavy trucks a plus. This role offers competitive pay, benefits, and a focus on work-life balance.