Service Advisor - Truck Center | Day Shift, 401k & Benefits

Shealy Truck Center; Duncan (SC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k match

PTO plan

Medical benefits

Dental & Vision

Life insurance

Uniforms

Paid training

Company events

Bonus opportunities

Job summary

Shealy Truck Centers is seeking a Service Advisor for our Duncan, SC location. The role involves greeting customers, coordinating repairs, and communicating progress from intake to completion. A valid driver’s license and a high school diploma are required.

We offer a Monday–Friday daytime schedule, 401(k) with employer match, generous PTO, medical/dental/vision, life insurance, uniforms, paid training, and company events. Bonus opportunities are available monthly.

Qualifications

• Customer service experience or aptitude is required.
• Strong communication and interpersonal skills.
• Ability to work well in a team and maintain a positive attitude.
• Comfort with fast-paced service environments.
• Excellent organizational skills and attention to detail.

Responsibilities

• Facilitating customer repairs in the service department.
• Greeting customers as they enter the service area.
• Communicating with customers throughout the repair process.
• Ensuring customers understand the repair process from start to finish.
• Preparing paperwork for customers.
• Managing multiple computer systems concurrently.
• Ensuring customer satisfaction.

Skills

Customer service

Communication

Team player

Positive attitude

Detail oriented

Fast-paced environment

Education

High School Graduate (GED equivalent)

Job description

Shealy Truck Centers is seeking a Service Advisor for our Duncan, SC location. The role involves greeting customers, coordinating repairs, and communicating progress from intake to completion. A valid driver’s license and a high school diploma are required.

We offer a Monday–Friday daytime schedule, 401(k) with employer match, generous PTO, medical/dental/vision, life insurance, uniforms, paid training, and company events. Bonus opportunities are available monthly.