SERVICE WRITER

Shealy Truck Center; Duncan (SC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k match

PTO plan

Medical benefits

Dental & Vision

Life insurance

Uniforms

Paid training

Company events

Bonus opportunities

Job summary

Shealy Truck Centers is seeking a Service Advisor for our Duncan, SC location. The role involves greeting customers, coordinating repairs, and communicating progress from intake to completion. A valid driver’s license and a high school diploma are required.

We offer a Monday–Friday daytime schedule, 401(k) with employer match, generous PTO, medical/dental/vision, life insurance, uniforms, paid training, and company events. Bonus opportunities are available monthly.

Qualifications

• Customer service experience or aptitude is required.
• Strong communication and interpersonal skills.
• Ability to work well in a team and maintain a positive attitude.
• Comfort with fast-paced service environments.
• Excellent organizational skills and attention to detail.

Responsibilities

• Facilitating customer repairs in the service department.
• Greeting customers as they enter the service area.
• Communicating with customers throughout the repair process.
• Ensuring customers understand the repair process from start to finish.
• Preparing paperwork for customers.
• Managing multiple computer systems concurrently.
• Ensuring customer satisfaction.

Skills

Customer service

Communication

Team player

Positive attitude

Detail oriented

Fast-paced environment

Education

High School Graduate (GED equivalent)

Job description

Description

Shealy Truck Centers is in search of someone to join our team as a Service Advisor at our Duncan location. Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us!

Service Advisor Benefits:

• Monday-Friday daytime position
• 401k plus employer match
• Great PTO Plan
• Medical benefits
• Dental and Vision benefits
• Life insurance
• Uniforms
• Paid Training
• Company Events throughout the year
• Hourly plus monthly bonus opportunities

Service Advisor Responsibilities:

• Facilitating customer repairs
• Greeting Customers as they enter the service department
• Communicating with customers throughout the repair process
• Ensuring that customers understand the process from start to repair completion
• Preparing paperwork for customers
• Managing several computer systems simultaneously
• Ensuring customer satisfaction

Requirements

• Valid driver’s license
• High School Graduate (GED equivalent)
• Has a great personality
• Can work in a fast-paced environment
• Good organization skills
• Detail oriented and flexible
• Dependable, ethical, honest, accountable, trustworthy, must be a team player, and have a positive attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.