SERVICE ADVISOR

Shealy Truck Center; Duncan (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k match

PTO plan

Medical benefits

Dental & Vision

Life insurance

Uniforms

Paid training

Company events

Monthly bonus

Job summary

Shealy Truck Centers in Duncan, SC is seeking a Service Advisor to join our team at the Duncan location. You will greet customers, facilitate repairs, and communicate progress throughout the service process.

The role features a Monday–Friday daytime schedule, competitive benefits, and the chance to grow with a family-owned dealership representing Mack, Volvo, Isuzu, Cummins and TICO. We value reliability, honesty, and teamwork and provide paid training and opportunities for career advancement.

Qualifications

• High School diploma or GED required.
• Valid driver’s license.
• Great personality and customer-focused.
• Able to work in a fast-paced environment.
• Dependable, ethical, honest, and a team player.

Responsibilities

• Facilitating customer repairs.
• Greeting customers as they enter the service department.
• Communicating with customers throughout the repair process.
• Ensuring that customers understand the process from start to repair completion.
• Preparing paperwork for customers.
• Managing several computer systems simultaneously.
• Ensuring customer satisfaction.

Skills

Customer service

Communication

Organization

Education

High School Diploma or GED

Job description

Description

Shealy Truck Centers is in search of someone to join our team as a Service Advisor at our Duncan location. Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us!

Service Advisor Benefits:

• Monday-Friday daytime position
• 401k plus employer match
• Great PTO Plan
• Medical benefits
• Dental and Vision benefits
• Life insurance
• Uniforms
• Paid Training
• Company Events throughout the year
• Hourly plus monthly bonus opportunities

Service Advisor Responsibilities:

• Facilitating customer repairs
• Greeting Customers as they enter the service department
• Communicating with customers throughout the repair process
• Ensuring that customers understand the process from start to repair completion
• Preparing paperwork for customers
• Managing several computer systems simultaneously
• Ensuring customer satisfaction

Requirements

Service Advisor Requirements

• Valid driver’s license
• High School Graduate (GED equivalent)
• Has a great personality
• Can work in a fast-paced environment
• Good organization skills
• Detail oriented and flexible
• Dependable, ethical, honest, accountable, trustworthy, must be a team player, and have a positive attitude

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.