SERVICE WRITER

Shealy Truck Center; Duncan (OK); On-site; GBP 15,000 - 26,000; Full time

Benefits offered by this job

401k with employer match

Medical benefits

Dental and Vision benefits

Life insurance

PTO

Job summary

Shealy Truck Centers is seeking a Service Advisor at our Duncan location. This full-time role involves greeting customers, coordinating repairs, and guiding customers through the service process from start to finish.

Benefits include medical, dental, vision, life insurance, 401k with employer match, PTO, uniforms, paid training, and company events. Hourly pay with monthly bonus opportunities.

Qualifications

• Excellent customer service skills.
• Strong communication and interpersonal skills.
• Organized, detail-oriented and able to multitask.
• Reliable, ethical, team player with a positive attitude.

Responsibilities

• Greeting customers as they enter the service department.
• Facilitating customer repairs and communicating with customers throughout the repair process.
• Ensuring customers understand the process from start to finish.
• Preparing paperwork for customers and managing multiple computer systems.

Job description

Shealy Truck Centers is in search of someone to join our team as a Service Advisor at our Duncan location. Shealy Truck Centers is a Full-service Truck Dealership and represents Mack, Volvo, Isuzu, Cummins and TICO. We also represent Clark & Clement Trailers. Shealy's has been family owned and operated since 1932. Love a challenge? We are here for you! Come Grow with us!

• Monday-Friday daytime position
• Great PTO Plan
• Medical benefits
• Dental and Vision benefits
• Life insurance
• Uniforms
• Paid Training
• Company Events throughout the year
• Hourly plus monthly bonus opportunities
• Greeting Customers as they enter the service department
• Communicating with customers throughout the repair process
• Ensuring that customers understand the process from start to repair completion
• Preparing paperwork for customers
• Managing several computer systems simultaneously

Service Advisor Benefits

• Monday-Friday daytime position
• 401k plus employer match
• Great PTO Plan
• Medical benefits
• Dental and Vision benefits
• Life insurance
• Uniforms
• Paid Training
• Company Events throughout the year
• Hourly plus monthly bonus opportunities

Service Advisor Responsibilities

• Facilitating customer repairs
• Greeting Customers as they enter the service department
• Communicating with customers throughout the repair process
• Ensuring that customers understand the process from start to repair completion
• Preparing paperwork for customers
• Managing several computer systems simultaneously
• Ensuring customer satisfaction

Requirements

• Valid driver’s license
• High School Graduate (GED equivalent)

• Has a great personality
• Can work in a fast-paced environment
• Good organization skills
• Detail oriented and flexible
• Dependable, ethical, honest, accountable, trustworthy, must be a team player, and have a positive attitude
• We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.