Service Advisor - Tire & Auto Care, Growth & Benefits

Sun Auto Tire & Service; Ocala (FL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental and Vision Insurance

Life Insurance (Company paid)

401(k) Retirement Savings Plan with 1%

Job summary

Tire Outlet in Ocala, FL is seeking a Service Advisor to sell and promote services while managing shop workflow. You will be the on-duty leader when the store manager is away, greet customers, document concerns, and provide accurate quotes with timelines.

Qualified candidates have a high school diploma, strong customer service skills, and the ability to work five days a week including Saturdays. Benefits include great pay and advancement opportunities.

Qualifications

• High School Diploma or equivalent.
• Prior service advisor experience is helpful.
• Professional appearance and a process-driven mindset.
• Must have a valid driver’s license and be at least 18.

Responsibilities

• Greet customers in person and by phone in a professional manner.
• Listen to concerns, inspect vehicle, and reference service history.
• Recommend services and communicate additional recommendations clearly.
• Provide accurate quotes including cost and time for services.
• Update customers on status of services throughout the day.
• Cash out tickets with review of inspections and warranties.
• Conduct follow-up calls to ensure customer satisfaction.
• Track returns and warranty parts for individual customers.

Skills

Customer service

Communication

Sales

Education

High School Diploma or equivalent

Job description

Tire Outlet in Ocala, FL is seeking a Service Advisor to sell and promote services while managing shop workflow. You will be the on-duty leader when the store manager is away, greet customers, document concerns, and provide accurate quotes with timelines.

Qualified candidates have a high school diploma, strong customer service skills, and the ability to work five days a week including Saturdays. Benefits include great pay and advancement opportunities.