Service Advisor: Premium Auto Care, Flexible Hours & Growth

waltersaudi; Riverside (CA); On-site; USD 50,000 - 150,000; Full time

Benefits offered by this job

Paid Training

Clear promotion track

Flexible scheduling options

401(k) Plan

Medical, Dental, and Vision Insurance

Job summary

Walter's Auto Group in Riverside, CA is seeking an Audi Service Advisor who will own the customer experience in the service lane, greet vehicle owners, explain repair processes, and coordinate with technicians. You will be the first point of contact, ensuring a smooth and informative service journey for every guest.

The role requires strong communication and time-management skills, plus a valid driver’s license. CDK experience is preferred.

Qualifications

• Organized and friendly personality with strong time management.
• Excellent communication skills with a professional appearance.
• Valid driver’s license held for at least 2 years with a clean driving record.
• Previous service advisor experience required; CDK experience preferred.

Responsibilities

• Oversee drive lane flow and ensure prompt, courteous service.
• Advise customers on necessary services and explain charges.
• Check repair progress and update customers on estimates or time.
• Take ownership of the customer experience.
• Distribute work among technicians to ensure smooth service.
• Maintain professional appearance and demeanor.

Skills

Customer service

Communication

Time management

Tools

CDK

Job description

Walter's Auto Group in Riverside, CA is seeking an Audi Service Advisor who will own the customer experience in the service lane, greet vehicle owners, explain repair processes, and coordinate with technicians. You will be the first point of contact, ensuring a smooth and informative service journey for every guest.

The role requires strong communication and time-management skills, plus a valid driver’s license. CDK experience is preferred.