Service Advisor: Path to GM + Flexible Scheduling

Love's Travel Stops & Country Stores Inc.; Michigan City (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Company funded tuition assistance

Paid time off

Flexible scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision Insurance after

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops and Country Stores is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. This role requires excellent communication, service orientation, and leadership in a management-capable position.

You will greet customers, assess vehicle service needs, document issues, and provide cost estimates while promoting promotions.

Qualifications

• Experience: 6 months in customer service or sales preferred.
• Requirements: Valid driver's license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work. Handle customer complaints and resolve concerns.

Job description

Love's Travel Stops and Country Stores is seeking a customer-oriented Service Advisor to be the primary contact between customers and the sales department in our Truck Care facilities. This role requires excellent communication, service orientation, and leadership in a management-capable position.

You will greet customers, assess vehicle service needs, document issues, and provide cost estimates while promoting promotions.