Service Advisor: Flexible Scheduling & Growth Path

Love's Travel Stops & Country Stores Inc.; Malvern (AR); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) – 100% match up to 5%

Medical/Dental/Vision insurance after

Competitive pay

Career development

Quarterly bonus program

Hiring immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to act as the primary contact between customers and the sales department at our Truck Care facilities.

You will lead service center interactions with a focus on sales, customer care, and operational efficiency. The role requires excellent communication, the ability to explain repair work clearly, and teamwork to ensure customer satisfaction and smooth shop operations.

Qualifications

• 6 months in customer service or sales preferred.
• Valid driver’s license with clean safety record, pass drug screening and medical exam as per regulations.

Responsibilities

• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide comprehensive explanations of completed work.
• Handle customer complaints and resolve concerns.

Skills

Communication skills

Customer service

Salesmanship

Teamwork

Job description

Love's Travel Stops & Country Stores Inc. is seeking a customer-oriented Service Advisor to act as the primary contact between customers and the sales department at our Truck Care facilities.

You will lead service center interactions with a focus on sales, customer care, and operational efficiency. The role requires excellent communication, the ability to explain repair work clearly, and teamwork to ensure customer satisfaction and smooth shop operations.