Service Advisor, Manheim Denver

Cox Enterprises; South Dakota; On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401(k)

Job summary

Cox Automotive is seeking a Service Advisor/Estimator to produce timely and precise estimates for reconditioning services on consigned vehicles for wholesale and retail clients.

You will assess vehicle damage, document repairs and collaborate with clients for approvals using Cox’s tools to ensure consistency and quality. The role emphasizes accuracy, communication, and timely delivery of estimates.

Qualifications

• High school diploma or GED with 3 years related experience.
• Proficiency in Outlook, Word and Excel.
• Strong communication, interpersonal and customer service skills.

Responsibilities

• Provides estimation services for an assigned auction area or areas.
• Produces accurate reconditioning estimates for body, detail and mechanic services.
• Communicates estimates to maintenance and reconditioning teams to initiate work.
• Works with procurement staff to ensure accurate pricing of parts and supplies.
• Monitors repair status and timelines, and informs customers of progress.
• Keeps records of repair details and completes necessary paperwork.
• Demonstrates safety commitment and participates in Safety Excellence activities.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Education

High school diploma or GED with 3 years related experience

Post-secondary degree with 1 year related experience

5 years related field experience

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Estimator/Auditor II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

At Manheim (a Cox Automotive company), we’re hiring a Service Advisor/Estimator.

Join a dynamic team where accuracy and efficiency drive client satisfaction. As a Service Advisor/Estimator, you’ll be responsible for producing timely and precise estimates for reconditioning services on consigned vehicles for both wholesale and retail clients. You’ll assess vehicle damage, document recommended repairs, and collaborate with clients for approval. Estimates will be created using Manheim’s proprietary tools to ensure consistency and quality.

What You’ll Do:

• Provides estimation services for an assigned auction area or areas.
• Provides accurate reconditioning estimates for body, detail and mechanic services.
• Communicates estimates to maintenance, reconditioning and other teams as required to initiate work.
• Works with procurement / purchasing staff to ensure accurate pricing of parts and supplies required by estimates.
• Monitors repair status, completion timelines, transportation and customer communications related to approved reconditioning estimates.
• Keeps records of repair / reconditioning details and completes necessary paperwork.
• Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participates in and support all safety activities aligned with Safety Excellence

Who You Are:

You know how to get things done and your work ethic speaks for itself — plus, your eye for detail is unmatched. Here’s what else you’ll bring to the table:

Minimum:

• A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
• Proficiency in Microsoft Outlook, Word and Excel.
• Excellent communication, interpersonal and customer service skills.
• Organizational skills
• Ability to lift and carry up to 25lbs (e.g. tools, equipment)
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• The ability to drivestandard,automatic andelectricvehicles.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Application Deadline: 10/07/2026