Service Advisor, Manheim Denver

CAI Cox Automotive Corp Svcs., LLC; Aurora (CO); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health care insurance (medical, dental

Vision

401(k) retirement plan

Job summary

Manheim, a Cox Automotive company, is hiring a Service Advisor/Estimator to produce timely and precise estimates for reconditioning services on vehicles for wholesale and retail clients.

The role requires accurate estimates, collaboration with clients, and use of proprietary tools to ensure consistency and quality. A high school diploma with relevant experience is needed, along with proficiency in Microsoft Office and strong communication skills.

Qualifications

• Minimum: a high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
• Proficiency in Microsoft Outlook, Word and Excel.
• Excellent communication, interpersonal and customer service skills.
• Organizational skills.
• Ability to lift and carry up to 25lbs (e.g. tools, equipment).
• Vision abilities: close, distance and color vision, depth perception and ability to adjust focus.

Responsibilities

• Provides estimation services for an assigned auction area or areas.
• Provides accurate reconditioning estimates for body, detail and mechanic services.
• Communicates estimates to maintenance, reconditioning and other teams as required to initiate work.
• Works with procurement / purchasing staff to ensure accurate pricing of parts and supplies required by estimates.
• Monitors repair status, completion timelines, transportation and customer communications related to approved reconditioning estimates.
• Keeps records of repair / reconditioning details and completes necessary paperwork.
• Visibly demonstrates safety commitment by following all safety and health procedures.
• Actively participates in and support all safety activities aligned with Safety Excellence

Skills

Attention to detail

Communication

Customer service

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Company Cox Automotive – USA Job Family Group Vehicle Operations Job Profile Estimator/Auditor II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.00 - $30.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

At Manheim (a Cox Automotive company), we’re hiring a Service Advisor/Estimator. Join a dynamic team where accuracy and efficiency drive client satisfaction. As a Service Advisor/Estimator, you’ll be responsible for producing timely and precise estimates for reconditioning services on consigned vehicles for both wholesale and retail clients. You’ll assess vehicle damage, document recommended repairs, and collaborate with clients for approval. Estimates will be created using Manheim’s proprietary tools to ensure consistency and quality.

What You’ll Do:

• Provides estimation services for an assigned auction area or areas.
• Provides accurate reconditioning estimates for body, detail and mechanic services.
• Communicates estimates to maintenance, reconditioning and other teams as required to initiate work.
• Works with procurement / purchasing staff to ensure accurate pricing of parts and supplies required by estimates.
• Monitors repair status, completion timelines, transportation and customer communications related to approved reconditioning estimates.
• Keeps records of repair / reconditioning details and completes necessary paperwork.
• Visibly demonstrates safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Actively participates in and support all safety activities aligned with Safety Excellence

Who You Are:

You know how to get things done and your work ethic speaks for itself — plus, your eye for detail is unmatched.

• Minimum: A high school diploma/GED and 3 years of experience in a related field; or any degree/certification beyond high school and 1 year of experience; or 5 years of experience in a related field.
• Proficiency in Microsoft Outlook, Word and Excel.
• Excellent communication, interpersonal and customer service skills.
• Organizational skills
• Ability to lift and carry up to 25lbs (e.g. tools, equipment)
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
• The ability to drive standard, automatic and electric vehicles.
• Sign on for great opportunities and experiences.

MCCOX Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
• For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Application Deadline

10/07/2026

Cox brings together the world’s greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.