Dealer Services Specialist II - Manheim PA

cox; Manheim (PA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Referral bonuses

30+ days paid vacation + holidays

Excellent health benefits

Job summary

Cox Automotive - USA is seeking a Dealer Services Specialist II at Manheim. You will be the go-to for dealer clients, ensuring a smooth and professional auction experience, acting as the pit crew to keep operations running smoothly on auction day.

Role emphasizes relationship building, problem solving, and delivering great customer service in a fast-paced environment, with day shifts and on-site work at a Cox location.

Qualifications

• High school diploma or GED with 3 years in related field; alternative 5 years experience.
• Strong communication and interpersonal skills.
• Ability to perform in fast-paced team environment.
• Ability to sit or stand for prolonged periods and lift up to 15 pounds.
• Vision requirements for close, far and color perception.

Responsibilities

• Concentration in online vehicle exchange.
• Promoting Manheim’s products and services.
• Support digital sales and transactions.
• Negotiating bids and pricing.
• Solving problems and being the friendly face our clients count on.

Skills

Communication

Interpersonal skills

Problem solving

Bilingual English/Spanish

Education

High school diploma / GED

3+ years experience in related field

Alternative: 5 years experience

Job description

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Dealer Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

Love cars? Love people? You might just love this job. We’re on the lookout for a Dealer Services Specialist II to join our crew at Manheim, part of the Cox family of businesses.

This isn’t your average desk job. You’ll be the go-to person for our dealer clients, making sure their auction experience is smooth, professional, and maybe even a little fun. Think of yourself as the pit crew for their auction day - keeping everything running like a well-oiled machine.

Perks

• Competitive pay
• Referral bonuses once you’re on board
• 30+ days of paid vacation and company holidays per year (from day 1)
• Great healthcare benefits from day 1
• 10 days of free child or senior care through Care.com
• Generous 401(k) with up to 8% company match
• Employee discounts on hundreds of items
• Great coworkers who love being part of a team

At Cox, we believe in being transparent –

Here’s what you’ll be doing:

• Concentration in online vehicle exchange
• Promoting Manheim’s awesome products and services
• Support digital sales and transactions
• Negotiating bids and consulting on pricing
• Solving problems and being the friendly face our clients count on

Who You Are:

Quick thinker, problem solver, relationship builder — and ready to make every auction day a success.

Minimum:

• A high school diploma or GED and 3 years of experience in a related field. The right candidate could also have a different combination of education and experience, such as a degree or certification or 5 years of experience in a related field.
• Strong communication and interpersonal skills.
• The ability to perform at a high level and adapt within a fast-paced team environment.
• The ability to sit or stand for prolonged periods of time, perform repetitive tasks and lift up to 15 pounds.
• Vision requirements include being able to see close, far and in color, judge distances and adapt to changes in focus

Preferred:

• 1 to 3 years of auction experience or 2 to 4 years of dealership experience.
• Previous experience in sales support role.
• Bilingual English/Spanish a plus

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.