Recon Shop Administrator (Manheim)

CAI Cox Automotive Corp Svcs., LLC; South Carolina; On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Paid time off and holidays

Health insurance

401(k)

Parental leave

Flexibility with shifts

Job summary

Cox Automotive in the United States is seeking an Automotive Reconditioning Administrator to coordinate wholesale and retail vehicle reconditioning. You will monitor workflows, liaise with clients and internal teams, and ensure estimates, approvals, records, charges, and data are complete and accurate.

The role requires detailed estimate preparation for body, detailing, mechanical, and pre-sale services, strong communication skills, and proficiency with core systems.

Qualifications

• High school diploma or equivalent.
• 3 years of clerical or administrative support experience.
• Valid driver's license and safe driving record.
• Excellent communication, organization, customer service, and problem-solving skills.
• Advanced computer skills and proficiency with standard office equipment.
• Ability to perform repetitive data-entry tasks with accuracy and manual dexterity.
• Ability to sit or stand for prolonged periods and regularly stand, walk, reach, talk, and hear.
• Ability to frequently stoop, kneel, crouch, bend, squat, and climb.
• Visual ability sufficient for close, distance, and depth perception.

Responsibilities

• Coordinate vehicle reconditioning activities in accordance with client service-level agreements and completion timelines.
• Prepare accurate estimates for body, detail, mechanical, and pre-sale inspection services for various vehicle types.
• Communicate estimates, approvals, repair status, and completion updates to clients, technicians, shop management, and operational teams.
• Enter and verify vehicle, registration, repair, and client-request information in approved systems.
• Maintain and audit client agreements, vehicle files, estimates, repair records, parts orders, completed work, and reconditioning charges.
• Order, track, and receive approved parts; coordinate with Procurement to confirm pricing and availability.
• Monitor repair progress, parts availability, transportation needs, workflow assignments, and vehicle throughput.
• Review completed work and resolve inquiries related to billing and service quality.
• Partner with Finance to ensure customers are charged accurately.
• Follow safety procedures and support Safety Excellence initiatives.

Skills

Administrative support

Communication

Customer service

Data entry

Office software

Education

High school diploma

Tools

AS400

VCF

RPP

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Estimator/Auditor II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Automotive Reconditioning Administrator coordinates wholesale and retail vehicle reconditioning through the market center. This role monitors workflow, communicates with clients and internal teams, and ensures estimates, approvals, records, charges, and system data are complete and accurate.

Job Responsibilities

• Coordinate vehicle reconditioning activities in accordance with client service-level agreements and completion timelines.
• Prepare accurate estimates for body, detail, mechanical, and pre-sale inspection services for commercial, dealer, rental, retail, and internal vehicles.
• Communicate estimates, approvals, repair status, and completion updates to clients, technicians, shop management, and operational teams.
• Enter and verify vehicle, registration, repair, and client-request information in approved systems, including AS400, VCF, and RPP.
• Maintain and audit client agreements, vehicle files, estimates, repair records, parts orders, completed work, and reconditioning charges.
• Order, track, and receive approved parts; coordinate with Procurement or Purchasing to confirm pricing and availability.
• Monitor repair progress, parts availability, transportation needs, workflow assignments, and vehicle throughput to support timely completion.
• Review completed work and resolve client or internal inquiries related to assigned vehicles, service quality, processing, and billing.
• Partner with Finance and local management to ensure customers are charged accurately.
• Follow all safety and health procedures, model safe behaviors, and support Safety Excellence initiatives.
• Perform other duties and special projects as assigned by management.

Qualifications

• High school diploma or equivalent required.
• 3 years of clerical or administrative support experience.
• Valid driver's license and safe driving record.
• Excellent communication, organization, customer service, and problem-solving skills.
• Advanced computer skills and proficiency with standard office equipment.
• Ability to perform repetitive data-entry tasks with accuracy and manual dexterity.
• Ability to sit or stand for prolonged periods and regularly stand, walk, reach, talk, and hear.
• Ability to frequently stoop, kneel, crouch, bend, squat, and climb.
• Visual ability sufficient for close, distance, and depth perception.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars.

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Cox brings together the world's greatest minds to help breathe life into new possibilities - and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world's biggest challenges.

Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting.

To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.