Vehicle Maintenance Supervisor, Manheim

CAI Cox Automotive Corp Svcs., LLC; Oceanside (CA); On-site; USD 81,000 - 121,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off (PTO)

Job summary

The Cox Automotive – USA is seeking a Vehicle Maintenance Supervisor to oversee the daily operation of the mechanic shop and ensure work meets quality standards. You will lead a team, manage workloads, and collaborate with departments to maintain safe, efficient operations while delivering high-quality service and maintaining accurate vehicle records.

Qualifications include a high school diploma or higher, supervisory experience, and a valid driver’s license; ASE certifications are preferred.

Qualifications

• High School Diploma/GED with 5 years in a related field or higher degrees as alternatives.
• Bachelor's degree with 3+ years, Master's with 1 year, or PhD with up to 1 year in relevant areas.
• Strong knowledge of Microsoft Office Suites.
• Excellent supervisory, organizational, teamwork, and customer service skills.

Responsibilities

• Manage activities of the mechanic shop to ensure vehicle inspections and repairs meet standards.
• Use management tools to track production and ensure charges are posted.
• Supervise the completion of work orders to keep accurate vehicle records.
• Approve and forward bills and invoices for timely billing.
• Develop shop staff through recruitment, training, and education opportunities.
• Plan, monitor, evaluate, and improve staffing and performance metrics.

Skills

Microsoft Office proficiency

Supervisory skills

Organizational skills

Customer service skills

Valid driver's license

Education

Bachelor's degree in related field

Master's degree in related field

Ph.D. in related field

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Supervisor, Vehicle Maintenance Management Level Supervisor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary in the range of $80,600.00 - $120,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

You’re a leader. When you speak, people listen. You command respect and dole it out where it’s earned. Most of all, you have an unbridled passion for cars of all kinds and how to get them running perfectly. Does this describe you? Fantastic! Manheim (a Cox Automotive company) is looking for a Vehicle Maintenance Supervisor to oversee the daily operation of the mechanic shop, and it sounds like you might be a great fit. Keep reading!

What You’ll Do

• Manage activities of the mechanic shop to ensure vehicles are properly inspected, repaired, and all work is performed in a timely manner and according to established quality standards and customer or account requirements.
• Use management tools to track production and ensure charges are submitted for posting.
• Supervise the completion of work order forms to ensure accurate vehicle records.
• Approve and forward bills and invoices to the accounting department for timely billing.
• Develop mechanic shop staff professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities.
• Counsel and discipline employees, as necessary.
• Plan, monitor, and evaluate job performance, and conduct performance appraisals.
• Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics, and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values, and ensuring that all employees are treated with respect.
• Work with other departments and staff to ensure effective and efficient operational processes that align with company objectives and strategies.
• Provide high-quality customer service and products and resolve potential problems.
• Oversee maintenance and protection of shop equipment.
• Provide and maintain safe work environment by explaining, monitoring, and enforcing required Auction safety procedures and complying with OSHA requirements.
• Leading by example and ensuring that all employees are treated with respect.
• Enforcing all company policies and procedures related to employee and customer conduct.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such.
• Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned.

Minimum qualifications include

• High School Diploma/GED and 5 years’ experience in a related field (vehicle reconditioning, detailing, mechanical and/or body shop experience).
• bachelor’s degree and 3 years’ experience in a related field (vehicle reconditioning, detailing, mechanical and/or body shop experience); a master's degree and 1 year of experience (vehicle reconditioning, detailing, mechanical and/or body shop experience); or a Ph.D. and up to 1 year of experience (vehicle reconditioning, detailing, mechanical and/or body shop experience).
• Requires strong knowledge of Microsoft Office Suites.
• Excellent supervisory, organizational, teamwork, and customer service skills to work effectively with teams throughout organization.
• Safe drivers needed; valid driver’s license required.
• Ability to lift and carry up to 30 pounds.

Preferred qualifications

• A working knowledge of OSHA and EPA regulations is preferred.
• Ability to drive standard and automatic transmission vehicles.
• ASE certifications in automotive repair.

Don’t wait to give your career a tune-up.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

• The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations.
• Seven paid holidays throughout the calendar year.
• Up to 160 hours of paid wellness annually for their own wellness or that of family members.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Benefits of working at Cox

• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.