Service Advisor - Leith Chrysler Jeep Raleigh

Holman; Raleigh (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury/D

Jury Duty

Job summary

Leith Chrysler Jeep, part of Holman, is seeking a customer‑focused Service Advisor in Raleigh, NC. You will inspect vehicles, discuss needs with customers, and coordinate with technicians to deliver clear service explanations and costs.

The role requires a High School Diploma and 2+ years of experience, plus a valid driver’s license and strong communication. Weekend availability is expected to support service operations.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience in customer service or service advisor roles preferred.
• Current valid driver’s license required.
• Excellent communication skills and ability to work as part of a team.
• Willingness to work Saturdays.

Responsibilities

• Visually inspect vehicle, discuss performance with customer, complete service work order, and explain service costs.
• Interact with customers to determine immediate service needs.
• Educate customers on services and products using a consultative approach.
• Serve as a liaison between technicians and customers.
• Provide excellent customer service by demonstrating Holman’s mission and values.

Skills

Excellent communication skills

Team player

Ability to work Saturday

Driver's license

Education

High School Diploma

Job description

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Leith Chrysler Jeep is currently seeking a highly motivated; customer focused Service Advisor to join our growing team!

What will you do?

• The Service Advisor will visually inspect vehicle, question customer aboutvehicle performance, complete service work order, and explain servicecosts to customers
• Interact with customers to determine immediateservice needs
• Use a consultative approach to educate customers onservices and products
• Serve as a liaison between technicians and customers
• Provide excellent customer service by demonstratingour mission and values

What are we looking for?

• High School Diploma
• 2+ years of experience
• Current valid driver’s license and the ability to operate an automobile
• Excellent communication skills and ability to be a team player
• Ability to work Saturday

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits includes Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Artificial Intelligence Statement

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).
• Misrepresent or embellish qualifications, skills, or experience
• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

If you are a person with a disability needing assistance with the application process, please contact [e-mail]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.