Service Advisor — Leadership Path + Top Benefits

Toyot; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Toyota of North Miami is seeking an experienced Automotive Service Advisor to join our leadership team in a growing dealership environment. You will meet with customers to determine vehicle repair needs, build strong relations, and maintain ethical standards while guiding service operations.

The role requires automotive service advisor experience, accredited service training, and the ability to manage multiple tasks while keeping customers informed. Background check and drug screen are required.

Qualifications

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Must be willing to submit to a background check & drug screen.

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Skills

Automotive service advisor experience

Customer service

Time management

Education

High School Diploma or equivalent

Accredited training in service advisor skills

Job description

Toyota of North Miami is seeking an experienced Automotive Service Advisor to join our leadership team in a growing dealership environment. You will meet with customers to determine vehicle repair needs, build strong relations, and maintain ethical standards while guiding service operations.

The role requires automotive service advisor experience, accredited service training, and the ability to manage multiple tasks while keeping customers informed. Background check and drug screen are required.