Service Advisor: Leadership Path & Customer Sales Growth

Love's Travel Stops; Sweetwater (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition assistance

Paid time off

Flexible scheduling

401(k) match

Health coverage

Competitive pay

Career development

Bonus program

Hiring immediately

Job summary

Love's Travel Stops in Texas is seeking a friendly Service Advisor to bridge customers and the sales team, combining service knowledge with leadership in a Truck Care facility.

In this role you greet customers, document service needs, provide repair cost estimates, promote promotions, and guide payments while keeping customers informed about progress.

The position requires a minimum 6 months in customer service or sales, a valid driver's license, and a commitment to exceptional customer service.

Qualifications

• 6 months of experience in customer service or sales preferred.
• Valid driver's license with clean safety record; drug screening and medical exam may be required.
• Excellent communication and interpersonal skills focused on customer satisfaction.

Responsibilities

• Maintain a safe and clean facility.
• Greet customers, address vehicle service needs, and document issues.
• Provide detailed repair cost estimates, sales promotions, obtain necessary approvals and payments.
• Keep customers updated on vehicle status and provide explanations of completed work. Handle customer complaints and resolve concerns.

Skills

Customer service

Communication

Salesmanship

Teamwork

Job description

Love's Travel Stops in Texas is seeking a friendly Service Advisor to bridge customers and the sales team, combining service knowledge with leadership in a Truck Care facility.

In this role you greet customers, document service needs, provide repair cost estimates, promote promotions, and guide payments while keeping customers informed about progress.

The position requires a minimum 6 months in customer service or sales, a valid driver's license, and a commitment to exceptional customer service.