Service Advisor in Training

Holman Enterprises; Washington, Northern (Washington County, KY); Hybrid; USD 32,000 - 41,000; Full time

Job summary

Holman Enterprises in the United States is seeking an Assistant Service Advisor to join our team. You will welcome customers, identify service needs, and act as a liaison between technicians and clients to ensure timely, courteous service.

The role requires a high school diploma, strong communication, a valid driver's license, and at least two years of administrative experience. We offer competitive wages starting at $22.59 per hour, with growth opportunities and a commitment to a diverse,

Qualifications

• High School Diploma or equivalent.
• Excellent written and verbal communication skills and ability to work within a team.
• Valid driver’s license and a good driving record.
• 2+ years’ experience in administrative services or related fields.

Responsibilities

• Welcome customers and ensure they receive prompt, courteous and effective service
• Interact with customers via phone or in person to determine service needs and prioritize required services
• Use a consultative approach to educate customers on services and products
• Serve as a liaison between technicians and customers
• Provide administrative support to Service Advisors
• Follow up with all service customers when their assigned advisor is absent
• Continue to train alongside experienced advisors to gain knowledge of skills needed to become a successful advisor
• Complete and maintain all company and dealer training requirements for the advisor position

Skills

Communication skills

Teamwork

Education

High School Diploma or equivalent

Job description

Holman Enterprises in the United States is seeking an Assistant Service Advisor to join our team. You will welcome customers, identify service needs, and act as a liaison between technicians and clients to ensure timely, courteous service.

The role requires a high school diploma, strong communication, a valid driver's license, and at least two years of administrative experience. We offer competitive wages starting at $22.59 per hour, with growth opportunities and a commitment to a diverse,