SERVICE ADVISOR - Hourly

Fyda Freightliner Group; Walton (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Prescription Coverage

401k with Match

Paid Vacation

Paid Holidays

Flexible Spending Account

Uniforms Provided

On-the-Job Training

Job summary

Fyda Freightliner Walton is seeking a Service Writer to assist service advisors by gathering work order information, extracting engine codes, building estimates, and inspecting trucks for DOT issues.

You will coordinate with manufacturers on service bulletins and programs to keep technicians current, collaborate with parts for timely repairs, and maintain accurate maintenance records. Strong communication and data-entry skills are essential.

Qualifications

• Must pass background check and have a clean MVR.
• Must pass physical and drug test.
• Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
• Complete knowledge of in-house business systems and along with other partner systems.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
• Ability to work independently and to meet deadlines.

Responsibilities

• Assist service advisors by gathering work order information and building estimates.
• Extract engine codes and inspect trucks for DOT issues.
• Coordinate with manufacturers regarding service bulletins and programs for the service department.
• Work with parts department to insure timely and efficient repairs.
• Maintain records and data entry accuracy for preventive and corrective maintenance.
• Schedule and prioritize work based on routine preventive maintenance inspections.

Skills

Background check clean

MVR clean

Physical & drug test

Verbal & written communication

Meet deadlines

Independent work

Procede experience

Education

High School

Tools

Procede

Job description

Job Details

Job Location: Walton, Ky - Walton, KY, Position Type: Full Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Maintenance/Repair, Fyda Freightliner is a growing, family-owned full-service truck dealership that has fostered a great working atmosphere since 1954. We care about our employees and want them to succeed so we offer on-the-job training, continuing education and promote from within. We also offer top compensation and great health benefits. Check us out!

Fyda Freightliner is looking for Service Writers in Walton, KY.

• Assists service advisors in daily tasks by gathering work order information, extracting engine codes, building estimates, and inspecting trucks for DOT failed items.
• Works with our manufacturers regarding all service support bulletins, notices and programs for our service department ensuring that our technicians are current on all information.
• Maximizing the flow of repair orders within the Service department and effectively working closely with our parts department to insure timely and efficient results
• Excellent people and phone skills, both verbally and written Heavy-Duty truck experience a huge plus!
• Solid computer skills able to maneuver factory sites and Procede experience are ideal but not required.
• Communicate fleet status with dispatch and management and ensures compliance to all requirements
• Maintains records of all preventive and corrective maintenance performed and assures proper data entry.
• Schedules work to be performed based on routine preventive maintenance inspections.
• Procures parts necessary to complete repairs within assigned limits. Conducts employee observations.
• Discusses findings with employees.
• Monitor and analyze all opportunities to cut costs and improve efficiencies Inspects trucks and tools.
• Maintains a safe and productive work environment.
• Follow all safety policies and procedures.
• Lead by example and embrace our Elite Support principles
• Report to the Service Manager regarding progress on issues that are identified, pending or resolved.
• Performs other job-related duties as assigned.

Fyda Freightliner Walton benefits include:

• Superior pay package OEM dealership environment
• All the latest software and computer terminals
• Medical, Dental and Prescription Insurance
• Disability and Life Insurance
• 401k with Employer Match
• Paid Vacation
• Paid Holidays
• Flexible Spending Account
• Paid Uniforms
• Internal Promotion Opportunities
• On the Job Training
• Shift is Monday - Friday 7:00 AM - 4:00 PM (some weekends are possible)

Pay: Based Experience

Qualifications: Service Writer skills

• Must have a clean background check and have a clean MVR.
• Must pass physical and drug test
• Excellent verbal and written communication skills, including ability to effectively communicate with employees and vendors.
• Complete knowledge of in-house business systems and along with other partner systems.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and maintain composure.
• Ability to work independently and to meet deadlines.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions that are consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to talk, listen and speak clearly on telephone