Service Advisor

Appone; East Hartford (CT); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Medical insurance

Dental insurance

Vision insurance

401k with 10% match

Monthly Bonus Program

Equal opportunity employer

Job summary

Freightliner of Hartford is seeking a Full Time Truck Service Advisor/Writer to greet customers, prepare repair orders and work with technicians on repairs in a fast-paced environment. Join a trusted, family-owned dealership that handles Freightliner and WesternStar trucks and offers solid benefits.

The role requires 2-3 years in service advising, strong communication and problem solving, and CDK knowledge is a plus. Competitive pay with overtime and a comprehensive benefits package are provided.

Qualifications

• 2-3 years of Service Advisor/Writer experience.
• Heavy Truck service experience preferred.
• Good communication and problem solving skills.
• Ability to work in a fast-paced environment.
• CDK knowledge preferred.

Responsibilities

• Greeting customers
• Preparing repair orders
• Interacting with technicians on needed repairs
• Verifying warranty and service contract coverage
• Developing estimates

Skills

Customer service

Communication

Problem solving

Fast-paced

Tools

CDK knowledge

Job description

About the Organization Freightliner of Hartford is a growing Elite Certified Commercial Heavy Truck Dealership seeking qualified candidates to join our team. We offer excellent benefits including Medical, Dental and Vision Insurance, 401k with a 10% match, Paid Time Off, and Long term Disability insurance.

Category

Customer Service

Description

Freightliner of Hartford is looking for a Full Time Truck Service Advisor/Writer to be the face of our service department when it comes to working with our customers on needed repairs. We are a Class 8 Truck Dealership in East Hartford, CT that specializes in repairing Freightliner and WesternStar Trucks along with other makes and models. Here is your chance to join the team at our well-established, family-owned & operated dealership group that has been in business since 1996!

Responsibilities

• Greeting customers
• Preparing repair orders
• Interacting with technicians on needed repairs
• Verifying warranty and service contract coverage
• Developing estimates & more

Benefits

• Paid Time Off and Holiday Pay
• Medical, Dental, and Vision Insurance with a Partially funded HSA plan
• 401K plus 10% match
• Monthly Bonus Program
• We are an equal opportunity employer

Pay range is $24-$34 per hour plus available Overtime, based on experience.

Working Hours

Full-Time/Part-Time Full-Time

Location

Freightliner of Hartford

Requirements

• Service Advisor/Writer experience (2-3 years)
• Heavy Truck Service experience is strongly preferred
• Good communication and problem solving skills
• Ability to work in a fast-paced environment
• CDK knowledge is preferred, but not a requirement

EEO Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.