Service Advisor | High Earning Potential & Growth

Rhythm CDJR; Hendersonville, Northern (TN, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles, Parts,

Ongoing Training and Development

Job summary

Rhythm Chrysler Dodge Jeep Ram Fiat, part of the Hudson Automotive Group, is seeking a customer-focused Service Advisor in Hendersonville, TN. You will be the primary contact for service customers, greet and guide them through the process, and drive sales opportunities through trusted relationships.

Ideal candidates have previous customer service experience, excellent communication, and a team-oriented attitude.

Qualifications

• Previous customer service experience.
• Strong communication and interpersonal skills.
• Ability to build trust and develop customer relationships.
• Professional, positive, and team-oriented attitude.
• Strong emotional intelligence and problem‑solving.

Responsibilities

• Serve as the primary point of contact for service customers.
• Greet customers and guide them through the service process.
• Build lasting relationships through exceptional communication and follow-up.
• Recommend maintenance and repair services based on vehicle needs.
• Coordinate repair timelines between customers and technicians.
• Keep customers informed throughout the repair process.
• Utilise CRM tools to manage customer communications and appointments.
• Help deliver an outstanding dealership experience from start to finish.

Skills

Customer service

Communication

Relationship building

Team-oriented

Problem solving

Job description

Rhythm Chrysler Dodge Jeep Ram Fiat, part of the Hudson Automotive Group, is seeking a customer-focused Service Advisor in Hendersonville, TN. You will be the primary contact for service customers, greet and guide them through the process, and drive sales opportunities through trusted relationships.

Ideal candidates have previous customer service experience, excellent communication, and a team-oriented attitude.