Service Advisor | Heritage Honda Parkville

MileOne Autogroup; Baltimore (MD); On-site; USD 31,200 - 120,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Training and mentoring

Employee Purchase Program

Employee Assistance Program

Job summary

MileOne Autogroup is seeking an experienced Automotive Service Advisor for its Heritage Honda Parkville location in Baltimore, MD. In this full-time role, you will greet customers, schedule service appointments, and manage customer service related to their vehicle needs. Candidates should have prior experience in automotive service writing and a solid understanding of car functions. The position offers a competitive salary ranging from $31,200 to $120,000, along with training and mentoring opportunities.

Qualifications

• Prior experience in automotive service writing preferred.
• Ability to read and interpret safety and maintenance documents.
• Working knowledge of basic car functions and characteristics.

Responsibilities

• Provide customer service including vehicle service care.
• Schedule and manage service appointments and estimates.
• Address and resolve customer complaints.

Skills

Automotive service writing

Customer service

Basic MS Office knowledge

General mathematics skills

Job description

Service Advisor | Heritage Honda Parkville page is loaded## Service Advisor | Heritage Honda Parkvillelocations: Baltimore, MDtime type: Full timeposted on: Posted Yesterdayjob requisition id: R14978## Job DescriptionHeritage Honda Parkville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.Experience Everything MileOne has to Offer: - Competitive compensation with unlimited earning potential, $31,200 - $120,000 - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities Service Advisor Responsibilities: - Provide customer service to include vehicle service care and manufacturer’s warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints Service Advisor Qualifications: - Prior experience in automotive service writing, preferred - Working knowledge of basic car functions, characteristics, and operations - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skillsOur MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more. MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.## ServiceSalary Range$31,200.00 - $120,000.00Heritage Honda ParkvillePost Internally and Externally**Zip Code**21234***MileOne Autogroup represents 73 franchises with 25 automotive brands and operates 56 service centers in Maryland, Pennsylvania, Virginia, North Carolina, Delaware and Missouri. Its portfolio includes the Heritage, Herb Gordon, Annapolis, MotorWorld, Hall and Plaza Motors divisions. We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.******We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.***