Automotive Service Advisor | Heritage Hyundai Towson

MileOne Autogroup; Baltimore (MD); On-site; USD 31,200 - 150,000; Full time

Benefits offered by this job

Health benefits

Employee Purchase Program

Scholarship programs

Employee Assistance Program

Job summary

MileOne Autogroup is looking for a dedicated Automotive Service Advisor to work at their Heritage Hyundai Towson location in Baltimore, MD. This role involves providing exceptional customer service, managing service appointments, and ensuring customer satisfaction. The ideal candidate will have at least 2 years of dealership experience and strong automotive knowledge.

MileOne offers a dynamic work environment along with benefits such as health programs and career advancement opportunities, fostering employee success.

Qualifications

• 2+ years of dealership experience in automotive service writing.
• Ability to interpret safety rules and maintenance instructions.
• Basic math skills and familiarity with car functions.

Responsibilities

• Provide customer service and manage service appointments.
• Address and resolve customer complaints.
• Ensure adherence to manufacturer's warranty specifications.

Skills

Customer service skills

Automotive knowledge

MS Office proficiency

Reynolds Ignite experience

Job description

## Automotive Service Advisor | Heritage Hyundai TowsonApplylocations: Baltimore, MDtime type: Full timeposted on: Posted Todayjob requisition id: R15398## Job DescriptionHeritage Hyundai Towson is seeking a dynamic, customer-focused **Automotive Service Advisor / Service Writer** to join our fast-paced, high-energy Service Department. If you’re passionate about cars, thrive on building relationships, and excel at helping customers understand their vehicle needs, we want you on our team! Experience Everything MileOne has to Offer: - $31,200 - $150,000 with unlimited earning potential - Great opportunities for career advancement - Positive, success-driven work environment - Training and mentoring opportunities Service Advisor Responsibilities: - Provide customer service to include vehicle service care and manufacturer’s warranty specifications - Schedule and manage service appointments and service estimates - Address and resolve customer complaints Service Advisor Qualifications: - 2+ years’ dealership experience in automotive service writing - Reynolds Ignite experience, preferred - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals - Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills- Working knowledge of basic car functions, characteristics, and operationsOur MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers several exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program, and more. MileOne Benefits: https://www.mileonejobs.com/our-benefits.htm MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications. HEGE123ServiceSalary Range$31,200.00 - $150,000.00Heritage Hyundai TowsonPost Internally and Externally**Zip Code**21204### About Us***MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes*** ***the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions******.*** ***We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.******We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.***