Service Advisor: Growth, Rewards & Impact

Ken Garff Automotive Group; St. George (VT); On-site; USD 42,000 - 76,000; Full time

Benefits offered by this job

401k with company match

Wellness Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

AD&D and Life Insurance

Flexible Spending Account

Health Savings Account

Parental Leave Stipend

Garff Giveback year-end bonus

Job summary

Ken Garff St. George Ford, a Ken Garff Automotive Dealership, is seeking a Service Advisor who embodies respect, integrity, growth, humility and teamwork. You will greet customers, assess service needs, provide updates and estimates, and support sales of additional services while maintaining precise records.

The role emphasizes a friendly, fast-paced environment with strong teamwork, competitive compensation, benefits, and opportunities for growth within the Ken Garff network.

Qualifications

• Friendly and cooperative demeanor; quick to connect and build relationships with others.
• Unselfish and approachable with a preference for exciting, fast-paced work
• Motivated, patient, conscientious, relaxed and cooperative team worker
• Analytical and precise in work output

Responsibilities

• Greet all customers promptly and professionally
• Provide excellent customer service by listening to inquiries and requests, identifying service needs, resolving concerns, and selling additional services when appropriate
• Provide customers with updates, estimates, and inspection results in a timely manner
• Answer customer telephone calls promptly and courteously, aiming to satisfy inquiries
• Review completed work and recommendations and collect payments from customers
• Proficient knowledge in Dealer Management System (DMS) and other essential software to look up service history, schedule appointments, enter repair orders, and manage information

Skills

Customer service

Relationship building

Strong communication

Team player

Tools

DMS proficiency

Job description

Ken Garff St. George Ford, a Ken Garff Automotive Dealership, is seeking a Service Advisor who embodies respect, integrity, growth, humility and teamwork. You will greet customers, assess service needs, provide updates and estimates, and support sales of additional services while maintaining precise records.

The role emphasizes a friendly, fast-paced environment with strong teamwork, competitive compensation, benefits, and opportunities for growth within the Ken Garff network.