Service Advisor — Growth, Flexible Schedule, 4-Day Week

AutoFair Automotive Group; Haverhill (MA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Flexible work schedule

4 day work week

Medical, Dental, Vision, Life and Dis/

401 K Plan with company match

Paid vacation

Growth opportunities

Paid Training

Team based environment

Employee vehicle purchase plans

Long term job security

Health and wellness

Discounts on products and services

Job summary

AutoFair Subaru in Massachusetts is seeking a Service Advisor to join our team. You will guide customers through service experiences, schedule appointments, and ensure smooth drive-lane operations.

We offer a flexible, 4-day work week and a comprehensive benefits package. This role provides opportunities for advancement within AutoFair Automotive Group and a customer-focused, team-driven environment.

Join a growing dealership committed to outstanding service and lasting customer relationships.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage multiple tasks and prioritize.
• Proven track record of sales or service growth.
• Professional appearance and demeanor.

Responsibilities

• Oversee service orders and flow of Drive Lane, ensuring prompt service.
• Take ownership of the customer experience to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone.
• Manage technician time and ensure it is billed to service customers.
• Distribute work between technicians efficiently.
• Assist in diagnosing vehicle problems and ordering parts.

Skills

Customer service

Communication

Team leadership

Time management

Organizational skills

Job description

AutoFair Subaru in Massachusetts is seeking a Service Advisor to join our team. You will guide customers through service experiences, schedule appointments, and ensure smooth drive-lane operations.

We offer a flexible, 4-day work week and a comprehensive benefits package. This role provides opportunities for advancement within AutoFair Automotive Group and a customer-focused, team-driven environment.

Join a growing dealership committed to outstanding service and lasting customer relationships.